Supervisor

THE GROVE MASTER•St. Paul, MN

1d•$21 - $23•Onsite

About The Position

The Supervisor (SUP) focuses on daily store sales, employees, and the overall operation and maintenance of the store. Working closely with the location management team and store associates, the SUP oversees operations to help ensure the store runs smoothly. The role includes training and supervising staff, ensuring compliance with food health and safety regulations, and resolving customer complaints. The SUP may also perform other duties required by the position or management.

Requirements

Ability to speak English clearly, read and comprehend instructions, short correspondence, and policy documents, and converse comfortably with customers.
Ability to bend, twist, and stand for extended periods to perform job functions.
Ability to lift and push objects weighing over 40 lbs.
Must be punctual and dependable, follow work schedules and clock-in/out and break policies, and demonstrate initiative and follow-through.
Must wear the complete uniform and maintain a well-groomed appearance.
Must provide effective customer service and handle cash and sales transactions accurately.
Must communicate effectively, listen well, cooperate with others, and work effectively under pressure.
Must handle products and supplies safely and sanitarily and distribute them according to the store requisition/stock list.
Must follow the TGI Safety Manual, company policies, and standard operating procedures, and ensure employees do the same.
Must be able to address employee issues or problems that arise in the store.

Responsibilities

Manage shift operations, including food preparation, preparing food, taking orders, and cleaning.
Ensure work duties are performed efficiently and on time.
Promote strong customer service and train employees to provide it.
Promote retail products and store promotions to customers.
Open and close registers, prepare cash deposits, handle cash, and secure safe funds according to company cash-handling procedures.
Ensure employees follow cash-handling procedures; count shift receipts and enter them in the POS system.
Receive and distribute products and supplies, and assist with stocking and reorganizing store items.
Assist with monthly inventory and track vendor purchase orders for products and supplies.
Keep stores clean and neat and assist with regular store cleanup.
Provide and cover employee breaks and cover time-off requests.
Train and develop new employees on company policies, store procedures, cash handling, and daily operations.
Ensure stores open according to established operating hours; with management approval, adjust for flight schedule changes or weather-related issues.
Ensure employees follow company policies and health and safety standards.
Ensure quality and health and safety requirements are met in accordance with federal, state, and local standards.
Follow airport and/or train station rules and regulations.
Report safety hazards to management immediately.
Perform other duties as required by the position or management.