Supervisor (part-time) - Original Penguin

Perry Ellis International - Retail • 646-RS-FL-OPG-Dolphin Mall, FL

7d

About The Position

The Supervisor Key Holder is a part-time support role responsible for helping run an Original Penguin retail store efficiently. The role supports the Store Manager in store operations and sales management, helping ensure the sales team meets efficiency and customer-satisfaction goals. Responsibilities include supporting store replenishment, executing marketing and promotional changes according to company directives, and assisting with sales associate training.

Requirements

• Energetic and positive attitude.
• 1–2 years of retail experience.
• Flexible availability and reliable transportation.
• Strong verbal and written skills.
• Strong interpersonal communication and customer service skills.
• Customer-service-oriented, outgoing, friendly, personable, and positive.
• Must be able to move and/or lift up to 25 pounds.
• High school degree.

Responsibilities

• Model a customer-first approach and respond to customer needs.
• Achieve excellent secret shopper report scores.
• Maintain a visually distinctive, impeccably maintained store.
• Stay informed about store sales plans, results, and individual contributions to business results.
• Promote merchandise, demonstrate product knowledge, and assist customers with requests.
• Communicate and execute store strategy in alignment with corporate and district initiatives.
• Understand reports, business trends, and inventory opportunities.
• Plan and prioritize workflow through effective time management.
• Support appropriate staffing levels based on business trends and payroll guidelines.
• Understand and comply with company policies, procedures, and operations.
• Support the Store Manager in maintaining the store's physical appearance and cleanliness.
• Use effective written and verbal communication.
• Communicate loss-prevention occurrences to the Store Manager, District Manager, and Loss Prevention Manager.
• Support supervision of staff and motivate team members.
• Support execution of pricing strategies to achieve gross margin.
• Support merchandise setup according to visual guidelines.
• Communicate store inventory opportunities to the Store Manager.
• Support merchandise replenishment on the selling floor as needed.
• Follow Human Resources standards and general practices.
• Hold teams accountable for results and communicate opportunities to Store Managers.
• Manage conflict.
• Involve and empower the team in decision-making while guiding the process.
• Be receptive to feedback and encourage dialogue around solutions.
• Maintain confidentiality and meet personal commitments.

Benefits

• Employee discount.
• Accumulated personal/sick time off.
• 401(k) plan.
• Monthly sales incentives.
• Clothing allowance.
• Holiday pay.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED