Supervisor(06036) - 1933 South Church St.

Domino's Franchise • Smithfield, VA

9h

About The Position

The Supervisor oversees multiple stores, coaching and mentoring general managers, assistant managers, and crew; improving operational performance; reviewing financial results; and supporting market development and AWUS growth. The role plans and conducts store visits, provides actionable feedback and career-development guidance, identifies operational gaps, and coordinates field resources to address them. The Supervisor also analyzes business data, communicates performance updates, and works with Market Leaders and store teams on business plans and local marketing.

Requirements

• Minimum 3 years of multi-unit experience in the restaurant or retail industry.
• Experience ensuring operational effectiveness for multi-unit operations; the supplied description ends before this qualification is complete.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Plan coaching objectives before store visits using the store planning tool.
• Provide on-the-job coaching on operations and management skills to general managers, assistant managers, and crew.
• Conduct annual performance appraisals and provide positive, constructive, actionable feedback.
• Mentor general managers and assistant managers on professional development and career progression.
• Reinforce company policies and operating standards across stores.
• Identify and diagnose operational gaps in underperforming stores and develop formal action plans to resolve them.
• Coordinate field support resources, including Field Trainers, Human Resources, Operations Evaluators, and Market Specialists, as needed.
• Review key financial variables when preparing for store visits.
• Analyze and track financial and operational data to identify business insights and trends.
• Prepare short executive presentations, such as in Excel or PowerPoint, to communicate trends and results.
• Present weekly financial and operational updates during Market Leader and area GM meetings.
• Use profit-and-loss reviews and quarterly business reviews to ensure stores meet their operating plans.
• Coordinate with the Market Leader and field support to develop market business plans.
• Drive the development and execution of Local Store Marketing initiatives.
• Empower general managers to lead Local Store Marketing, including building relationships with schools and the community.
• Coordinate with the Market Leader to identify and pursue new AWUS growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager