Assistant Manager (03116) - 1933 Ortega St

Domino's Franchise•Navarre, FL

About The Position

The Assistant Manager assists the General Manager with coordinating daily operations and taking ownership of tasks assigned to the team. The role includes cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; time management; store cleanliness; marketing; and maintaining professional appearance and Domino's image standards. The Assistant Manager encourages and mentors team members, helps develop future managers, recruits new employees, follows company policies and procedures, and provides excellent customer service and service recovery. The position is bonus eligible and pays weekly. Compensation is $15.00 to $18.00 per hour. Benefits include medical, dental, and paid vacation, subject to eligibility requirements. The role also performs general store team-member tasks, including operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, cleaning, and communicating with customers and co-workers. Delivery duties may include delivering product by car, distributing flyers and door hangers, and carrying orders to customer locations. Delivery requires a valid driver's license, a safe driving record meeting company standards, and access to an insured vehicle available for delivery.

Requirements

Knowledge of operational tasks and ability to train others in those tasks.
Ability to operate all equipment.
Ability to prepare products correctly at an advanced pace.
Ability to receive and process telephone orders and communicate with customers and co-workers in person and by phone.
Ability to comprehend and provide correct written instructions.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills for taking and processing orders.
Motor coordination and eye-hand coordination to make precise, rapid movements.
Ability to enter orders using a computer keyboard or touch screen.
Dependable transportation to and from work.
For delivery duties: valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
For delivery duties: navigational skills to read a map and locate addresses in the designated delivery area.
Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery locations while carrying product.
Ability to carry pizzas and beverages while walking and climbing during deliveries.

Responsibilities

Assist the General Manager in coordinating daily operations and completing team assignments.
Manage cost controls, inventory control, cash control, staffing, paperwork, food management, and time management.
Build customer relations, provide great customer service, and perform effective service recovery.
Set an example for team members, mentor them, and help develop additional managers.
Encourage current team members and recruit new employees.
Adhere to company policies and procedures and ensure the crew does the same.
Maintain professional appearance, Domino's image standards, attendance and punctuality, and store cleanliness.
Perform marketing activities.
Operate store equipment; stock ingredients; prepare products; process telephone orders; take inventory; complete associated paperwork; and clean the store and equipment.
Deliver products by car to customers, and deliver flyers and door hangers.