Assistant General Manager-1933

Jiffy Lube•Portland, OR

About The Position

The Assistant General Manager (AGM) assists the General Manager with day-to-day store operations and helps ensure the success of the store’s people, processes, and results. The role participates in daily store functions, supervises and trains staff, and performs in-store jobs as needed. The AGM also implements operations to generate additional sales and achieve established KPIs. This is a hands-on role suited to an experienced retail service manager who can deliver customer service, exceed sales expectations, and motivate and mentor employees in a fast-paced environment.

Requirements

Valid driver's license.
At least 1 year of retail management experience.
Ability to perform the responsibilities of the job.
Basic mathematical ability, including addition, subtraction, and percentages.
Ability to communicate in English, orally or in writing.
Ability to use the internet and computers efficiently and complete tracking forms and documents.
Ability to stand for extended periods.
Ability to occasionally lift more than 50 pounds.
Ability to bend, stoop, reach, crawl, and climb stairs.
Comfort working in an enclosed and/or semi-outdoor environment.
Authorized to work in the United States without sponsorship.
Ability to work in a fast-paced environment while multitasking.

Nice To Haves

Excellent customer service and communication skills.
Attention to detail, dependability, and a professional demeanor.
Proven leadership and interest in the professional development of the team.
Dedication to following safety policies and procedures.
Willingness to undergo on-the-job training and a growth mindset.

Responsibilities

Open and/or close the store, coordinate store maintenance with staff and vendors, and manage cash and credit card activities.
Order and receive inventory, and record inventory activities in the store POS.
Participate in hiring and onboarding; train employees, encourage timely completion of training modules, manage staff schedules, and report corrective actions.
Follow J Team Service Standards while supervising the lube center and performing lube services alongside technicians.
Address customer needs and concerns to ensure a positive guest experience.
Enforce company policies and procedures and comply with Environmental, Health & Safety requirements.
Manage store operations when the General Manager is absent.
Perform all in-store jobs as needed.

Benefits

Competitive starting salary with hourly pay and potential monthly bonus payouts of up to $750 based on KPIs.
Career paths with growth opportunities.
Training bonuses for developing staff.
Safety-focused work environment.
Legal and financial advising, travel assistance, employee discounts on parts and services, and access to a members-only discount center.
Employer/employee-funded medical plans, prescription drug coverage, and telemedicine.
Vision and dental plans.
Company-funded basic life insurance and accidental death and dismemberment coverage.
Paid time off.
Performance-based monthly bonus structure.
Bonus structure for completing JLU training modules within set timeframes.
Optional short-term and long-term disability, accident, critical illness, cancer, and hospital indemnity coverage.
Flexible Spending Account and/or Dependent Care Flexible Spending Account.
Employee Assistance Program and will preparation services.