General Manager(06081) - 21 Church St.

Domino's Franchise•Prince Frederick, MD

About The Position

The General Manager is responsible for the success of the Domino’s store and its Team Members. This role leads store operations, builds sales and profitability, maintains brand and company standards, and ensures customers receive consistently high-quality products and service. The General Manager recruits, trains, schedules, and develops Team Members and Management teams, while serving as an operations expert and mentor across store-level positions. The role also manages customer and community relationships, inventory, cash handling, and marketing efforts. The position offers paid training, opportunities for career progression, and a performance-based bonus program. The job requires a positive and adaptable approach, integrity, reliable transportation, and the ability to perform a range of physical and operational tasks in a fast-paced store environment.

Requirements

Exceptional, positive attitude; integrity and honesty.
Excellent attendance and punctuality.
Must be at least 18 years old.
Reliable transportation and a valid driver’s license, vehicle registration, and liability insurance.
Must pass a background investigation and motor vehicle report.
Adaptability, accountability, self-motivation, and passion for excellent customer service and superior products.
Ability to train and engage Team Members effectively.
Ability and commitment to partner with Human Resources and corporate office team members to maintain effective hiring practices and comply with state and federal employment legislation.
Previous inventory control, labor cost, and computer experience.
Ability to create and effectively manage Team Member schedules.
Ability to perform basic arithmetic accurately and quickly, with a calculator if needed.
Verbal, written, and telephone communication skills for communicating with Team Members and customers.
Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to use proprietary software systems, including PULSE and PWR.
Ability to understand and give correct written instructions.
Ability to talk and hear on the telephone.
Near- and mid-range vision for most in-store tasks and depth perception.
Ability to distinguish between hot and cold surfaces.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, interact with people, analyze and compile data, and make judgments and decisions.
Ability to stand for long periods; most tasks are performed from a standing position.

Nice To Haves

One to two years of previous quick-service restaurant experience, preferably in the pizza niche.

Responsibilities

Manage costs, build sales, increase the customer base, and improve store profitability.
Lead Team Members in operational excellence and the promotion of brand standards.
Recruit, train, and schedule new Team Members.
Provide ongoing training and development for Team Members and Management teams.
Uphold brand standards and company policies.
Serve as an expert on Domino’s operating standards to maximize productivity.
Ensure consistently high-quality products and customer service.
Maintain health, safety, and cleanliness standards.
Foster productive, professional relationships and engage Team Members.
Mentor Team Members and provide expertise across store-level positions.
Build relationships with customers and the community.
Handle cash, reconciliation, and reporting.
Control and manage inventory.
Assist with marketing efforts.