General Manager(01342) - 344 Church St S

Domino's Franchise•Ripley, WV

About The Position

The General Manager is responsible for all store operations and everything that happens during the shift. The role includes controlling costs, inventory, and cash; managing customer relations; and setting a professional example for the store team. General Managers may lead 3 to 30 employees during a scheduled shift and also perform the duties of Customer Service Representatives and Delivery Drivers. The position involves greeting customers, taking and processing orders, operating the cash register, preparing products according to portion sizes, recipes, and baking procedures, and delivering products safely and courteously by vehicle. General Managers also maintain restaurant cleanliness and comply with Domino’s grooming standards. On-the-job orientation and training are provided. Stores operate seven days a week, including weekends and holidays. Scheduling is described as flexible, but the General Manager must be willing to work when the team needs them most.

Requirements

Experience leading a team.
At least 18 years old.
Valid driver’s license, access to a reliable insured vehicle, and a clean driving record; must be able to pass a Motor Vehicle Record check.
Ability to work weekends and holidays as needed; stores are open seven days a week.
Ability to perform basic arithmetic accurately and quickly, including making correct monetary change.
Verbal, written, and telephone communication skills to take and process orders.
Ability to comprehend and give correct written instructions.
Ability to enter orders using a computer keyboard or touch screen.
Ability to perform precise, rapid hand and finger movements with eye-hand coordination.
Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet strict quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to meet the role’s physical demands, including standing and walking for most tasks, handling deliveries weighing up to 50 pounds, and carrying other supplies and food items.
Ability to work in conditions involving temperature changes, food odors, cornmeal dust, cramped quarters, hot surfaces and tools, sharp edges, moving mechanical parts, and sometimes adverse weather.
Ability to talk and hear on the telephone; near- and mid-range vision, depth perception, and ability to distinguish hot from cold surfaces.

Responsibilities

Oversee all store operations and manage everything that happens during the scheduled shift.
Control costs, inventory, and cash, and maintain customer relations.
Manage and motivate a shift team of 3 to 30 employees.
Perform the duties of Customer Service Representatives and Delivery Drivers.
Greet customers, take orders, and process telephone and in-person orders.
Operate the cash register and collect customer payments.
Prepare products quickly, accurately, and consistently in compliance with portion sizes, recipes, and baking procedures.
Deliver products from the store to customers safely and courteously by vehicle.
Maintain cleanliness throughout the restaurant, including equipment and the facility.
Maintain a professional appearance in compliance with Domino’s Pizza Grooming Standards.
Operate equipment; stock ingredients and supplies; receive deliveries; prepare products; take inventory; and complete associated paperwork.
Follow quality-control standards and communicate instructions correctly to customers and co-workers.