General Manager(03808) -365 8th st S

Domino's Franchise•St. Petersburg, FL

About The Position

The General Manager is responsible for what happens during the shift, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; store standards and cleanliness; marketing; and profitability. The manager must set an example, follow all policies and procedures, and expect the same from the crew. The role also involves providing great customer service and maintaining attendance and punctuality. The position includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. Delivery duties may include delivering products by car and to customers’ doors, and delivering flyers and door hangers. The work involves standing for most tasks, walking, paperwork while seated, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching. Conditions may include adverse weather, varying temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The role requires communication and sensory abilities, coordination, navigation, and the ability to work alone or with others, perform repetitive tasks, work under stress, meet quality standards, and make judgments and decisions.

Requirements

Ability to use judgment, perform math, and multitask.
Ability to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers.
Ability to enter orders using a computer keyboard or touch screen.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to read maps and locate addresses within the designated delivery area.
Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Valid driver’s license with a safe driving record meeting company standards, for delivery duties.
Access to an insured vehicle that can be used for delivery.
Ability to meet attendance and punctuality expectations.
Ability to perform the described physical tasks, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and driving.

Responsibilities

Manage all activities during the shift.
Control costs, inventory, and cash.
Handle customer relations and provide great customer service.
Staff the store and complete paperwork.
Manage food and work to a schedule.
Maintain the store’s image, standards, and cleanliness.
Support marketing and profitability.
Follow all policies and procedures and set an example for the crew.
Operate equipment, stock ingredients, prepare products, process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility.
Deliver products by car to customers’ doors and deliver flyers and door hangers, as required.