Supervisor - Milk & Honey

Thompson Hospitality Corporation•Mc Lean, VA

15h

About The Position

Milk & Honey is seeking a passionate, motivated Supervisor to help lead a dynamic team and deliver exceptional guest experiences in a fun, fast-paced environment. The Supervisor guides daily operations, supports team members, and helps ensure that guests feel welcomed and cared for. The role promotes teamwork, quality, outstanding service, and a positive, respectful workplace culture. Milk & Honey is a New Orleans-themed Southern brunch destination serving dishes from brunch through dinner. The restaurant offers dine-in and takeout in a warm, inviting atmosphere. Milk & Honey is part of Thompson Hospitality, a restaurant, food service, and facilities management company whose values include doing the right thing, doing the best you can, and treating others as you would like to be treated. The position requires 50–55 hours per week, including evenings and weekends as business needs dictate. The role involves extended periods of standing and walking, occasional reaching, bending, and stooping, and lifting and carrying up to 20 pounds. Thompson Hospitality describes its benefits as competitive and directs applicants to its website for details. The company is an equal opportunity employer and makes employment decisions based on qualifications, merit, and business needs.

Requirements

Experience in food and beverage.
Experience as a supervisor.
An amazing work ethic.
Ability to stand and walk for extended periods, up to 6–8 hours.
Ability to lift and carry up to 20 pounds, such as menus, high chairs, and booster seats.
Ability to reach, bend, and stoop occasionally.
Ability to use hands and arms to operate reservation systems and phones.
Clear verbal communication skills and ability to interact with guests in a busy environment.
Ability to remain calm and composed while multitasking in a fast-paced setting.

Responsibilities

Lead and inspire team members to deliver outstanding customer service.
Oversee daily operations to ensure a smooth and efficient workflow.
Train new team members and provide ongoing coaching and feedback.
Foster a welcoming and inclusive atmosphere for guests and staff.
Maintain high-quality standards for product preparation.
Monitor inventory and place orders as needed to meet demand.
Collaborate with management to implement initiatives and improvements.
Address guest feedback and concerns promptly.
Uphold health and safety guidelines and maintain a clean, safe environment.
Cultivate a positive and respectful work culture that promotes teamwork and excellence.