Supervisor(04223) - 540 E. Constance Rd.

Domino's Franchise•Suffolk, VA

About The Position

The Supervisor supports and improves the performance of multiple stores through coaching, operational oversight, financial review, and market development. The role provides planned coaching and mentoring to General Managers, Assistant Managers, and crew; supports stores in meeting company standards and operating plans; and coordinates with market leadership and field support resources to address operational gaps and drive sales growth.

Requirements

  • At least 3 years of multi-unit experience in the restaurant or retail industry.
  • Experience ensuring operational effectiveness for multiple units.

Nice To Haves

  • Bachelor’s degree preferred.

Responsibilities

  • Plan coaching objectives before each store visit using the store planning tool.
  • Provide on-the-job coaching in key operational and management skills to General Managers, Assistant Managers, and crew.
  • Conduct annual performance appraisals and provide positive, constructive, actionable feedback.
  • Provide professional development and career-track mentoring to General Managers and Assistant Managers.
  • Reinforce execution of company policies and standards across stores.
  • Identify and diagnose ongoing operational gaps in underperforming stores, develop formal action plans, and coordinate field support resources where needed.
  • Review key financial variables when preparing for store visits and analyze and track financial and operational data to derive business insights.
  • Develop short executive presentations using tools such as Microsoft Excel and PowerPoint to communicate trends and results.
  • Present weekly financial and operational updates during Market Leader and area General Manager meetings.
  • Use profit-and-loss reviews and quarterly business reviews to help ensure stores meet their operating plans.
  • Coordinate with the Market Leader and field support to develop market business plans.
  • Drive the development and execution of Local Store Marketing initiatives and coordinate Market Specialist support.
  • Empower General Managers to lead Local Store Marketing, including developing relationships with schools and the community.
  • Coordinate with the Market Leader to identify and pursue new opportunities for average weekly unit sales growth.
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