Supervisor (part-time) - Perry Ellis

Perry Ellis International - Retail • Grand Prairie, TX

7d

About The Position

The Supervisor Key Holder is a support role responsible for helping run the retail store efficiently. The position supports the Store Manager in store operations and sales management, helps the sales team meet efficiency and customer satisfaction goals, and supports store replenishment, execution of marketing and promotional changes according to company directives, and sales associate training.

Requirements

• Energetic and positive attitude.
• 1–2 years of retail experience.
• Flexible availability and reliable transportation.
• Strong verbal and written skills.
• Strong interpersonal communication and customer service skills.
• Customer-service-oriented, outgoing, friendly, personable, and positive.
• Ability to move and/or lift up to 25 pounds.
• High school degree.

Responsibilities

• Serve as a role model by keeping customers the top priority and responding to customer needs.
• Achieve excellent secret shopper report scores.
• Ensure the store is visually distinctive and impeccably maintained.
• Stay aware of store sales plans, results, and individual contributions to business results.
• Promote merchandise, demonstrate product knowledge, and assist customers with requests.
• Share and execute store strategy in alignment with corporate and district initiatives.
• Understand reports, business trend analysis, and inventory opportunities.
• Prioritize workflow through planning and time management.
• Support staffing levels based on business trends and payroll guidelines.
• Understand and comply with company policies, procedures, and operations.
• Support the Store Manager in meeting store maintenance, physical appearance, and cleanliness expectations.
• Communicate effectively in writing and verbally.
• Communicate loss prevention occurrences to the Store Manager, District Manager, and Loss Prevention Manager.
• Support the supervision and motivation of staff members.
• Participate in and support execution of pricing strategies to achieve gross margin.
• Support merchandise setup according to visual guidelines.
• Communicate store inventory opportunities to the Store Manager.
• Support replenishment of merchandise on the selling floor as needed.
• Adhere to Human Resources standards and general practices.
• Hold teams accountable for results and communicate opportunities to Store Managers.
• Manage conflict.
• Empower and involve the team in decision-making while guiding the process.
• Be receptive to feedback and foster dialogue around solutions.
• Maintain confidentiality and meet personal commitments.

Benefits

• Employee discount.
• Accumulated personal/sick time off.
• 401(k) plan.
• Monthly sales incentives.
• Clothing allowance.
• Holiday pay.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED