Supervisor (part-time) - Perry Ellis
About The Position
The Supervisor Key Holder is a part-time support role that helps run Perry Ellis retail stores efficiently. The position supports the Store Manager in store operations and sales management, helping the sales team meet efficiency and customer satisfaction goals. The Supervisor Key Holder also supports store replenishment, execution of marketing and promotional changes in accordance with company directives, and training of sales associates. The role contributes to customer experience, store operations, visual merchandising and product management, and team leadership. It includes promoting merchandise and product knowledge, supporting store strategies and sales plans, maintaining store standards, assisting with inventory and replenishment, and helping supervise and motivate staff.
Requirements
- Energetic and positive attitude.
- 1–2 years of retail experience.
- Flexible availability and reliable transportation.
- Strong verbal and written communication skills.
- Strong interpersonal communication and customer service skills.
- Customer-service-oriented, outgoing, friendly, personable, and positive.
- Ability to move and/or lift up to 25 pounds.
- High school degree.
Responsibilities
- Model excellent customer service and respond to customer needs, keeping customers the top priority.
- Achieve excellent secret shopper report scores.
- Ensure the store is visually distinctive and impeccably maintained.
- Understand store sales plans, results, individual contributions to business results, business trends, reports, and inventory opportunities.
- Promote merchandise, demonstrate product knowledge, and assist customers with requests.
- Share the store vision and execute store strategy in alignment with corporate and district initiatives.
- Prioritize workflow through planning and time management.
- Support staffing levels appropriate to business trends and payroll guidelines.
- Understand and comply with company policies, procedures, and operations.
- Support the Store Manager in maintaining the store's physical appearance and cleanliness.
- Communicate effectively in writing and verbally.
- Report loss prevention occurrences to the Store Manager, District Manager, and Loss Prevention Manager.
- Support supervision and motivate staff members.
- Participate in and support execution of pricing strategies to achieve gross margin.
- Support merchandise setup according to visual guidelines.
- Communicate store inventory opportunities to the Store Manager.
- Support merchandise replenishment on the selling floor as needed.
- Adhere to Human Resources standards and general practices.
- Hold teams accountable for results and communicate opportunities to Store Managers.
- Manage conflict and involve and empower the team in decision-making while guiding the process.
- Be receptive to feedback and foster dialogue around solutions.
- Maintain confidentiality and meet personal commitments.
Benefits
- Employee discount.
- Accumulated personal/sick time off.
- 401(k) plan.
- Monthly sales incentives.
- Clothing allowance.
- Holiday pay.
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
High school or GED
