Supervisor

Independent Pet Partners • Bloomington, MN

1d • $15 - $18 • Onsite

About The Position

As a Supervisor, you make a difference in the lives of pets by delivering exceptional service to pet parents, acting as a steward of the store’s environment, achieving positive business results, and performing operational functions. The role assists the Store Manager with overall store operations and supports customers with product knowledge and recommendations related to their needs and pet health.

The position involves front-end retail duties, maintaining the storefront and stock room, and assisting with store projects and events. The role requires working indoors and outdoors, including assisting customers with carry-out, and being comfortable around animals, pet hair, and dander.

Requirements

• Must be 18 years or older.
• Passion for extraordinary customer service and the well-being of pets.
• Willingness to be educated about the products and services offered.
• Demonstrated ability to meet sales targets.
• Excellent verbal and written communication skills.
• Ability to work a flexible schedule to meet business needs, including evening and weekend shifts.
• Time management and organizational skills.
• Must be able to stand for 8 hours per day, with or without reasonable accommodation.
• Must be able to lift 50 pounds on a regular basis, with or without reasonable accommodation.
• Must be comfortable working with a wide variety of animals, including small and large dogs.
• Must be able to work around pet hair and dander.

Nice To Haves

• Professional retail sales experience.
• Professional supervisory experience.

Responsibilities

• Provide guests with an exceptional experience.
• Assist the Store Manager in overall management of store operations.
• Share product knowledge and suggestions to fit customer needs and promote pet health.
• Perform front-end duties, including handling the cash register, bagging, replenishing merchandise, and preparing displays.
• Organize and maintain a clean storefront and stock room.
• Assist with projects as needed, including markdowns, re-tickets, labeling products, and special store events.
• Perform other duties assigned by the Store Manager and/or any member of the Retail Management Team.

Benefits

• Greatly discounted, employer-subsidized pet insurance.
• PTO (paid time off) at 1 hour per every 30 hours worked.
• 401(k) program with an employer match at a rate of 0.25% for each 1% contributed, up to 6%; must be 21 or older.
• Completely confidential Employee Assistance Program available 24/7.
• Generous discounts on goods and services.
• Team Member Feeder Program: eligible for one unit (bag or case of cans) of participating vendors’ products each month.
• Store Bonus Incentive Program.
• Growth opportunities, including Store Manager In Training and Groomer Apprenticeship programs.

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: No Education Listed