Supervisor, Levi’s® Outlet Store, Milpitas, CA

Levi Strauss & Co. • Milpitas, CA

4d • $24 - $40 • Onsite

About The Position

Levi Strauss & Co. is seeking a Store Supervisor to support store management in achieving Levi’s Store Iconic status through successful implementation of strategies and operational excellence that protect brand equity, improve customer satisfaction, and drive financial growth. The Supervisor performs Stylist duties and assumes responsibility for the store when a manager is absent, following instructions and established guidelines.

The role contributes to sales growth, expense management, operational standards, staff training and retention, and store presentation. It includes leading and coaching team members, supporting inventory and loss-prevention processes, executing merchandising direction, and creating a high-energy customer experience. The position is full-time in Milpitas, California, and requires a flexible schedule that can include evening and weekend shifts.

The company describes its culture as focused on innovation, creativity, collaboration, and sustainability. Levi Strauss & Co. employs more than 17,000 people worldwide and supports the Levi’s®, Dockers®, and Denizen® brands.

Requirements

• At least 1 year of experience.
• High school diploma or general education degree (GED).
• Ability to work a flexible schedule to meet business needs, including evening and weekend shifts.
• Demonstrates the ability to lead through change, provide clear direction, and coach for improvement.

Responsibilities

• Drive profitable sales by meeting or exceeding established sales and performance goals.
• Model customer-service behaviors and train associates to support KPI goals, including conversion, units per transaction, and sales per hour.
• Demonstrate product knowledge and train others to develop the same knowledge.
• Manage controllable expenses, follow loss-prevention programs, and contribute to expense control.
• Assist with floor changes, sales, and promotional events.
• Participate in training new hires on company culture, product knowledge, selling practices, and associate responsibilities.
• Identify staff development opportunities and partner with management to improve performance.
• Contribute to a positive work environment that encourages retention and talent.
• Inform management of employee-relations issues that need attention.
• Supervise the store team when another member of management is absent.
• Perform operational procedures and ensure store tasks are completed effectively and on time.
• Support inventory management by following merchandise receiving and sending processes, completing paperwork, and following price-change and ticketing procedures.
• Participate in physical inventory preparation and counts.
• Follow loss-prevention policies and procedures, educate others, and provide operational and loss-prevention training as needed.
• Execute visual merchandising standards and maintain product presentation and store housekeeping.
• Recommend visual merchandising direction based on the store layout and needs.
• Maintain appropriate sales-floor product levels through replenishment.
• Lead the merchandising team in meeting productivity goals and completing RFID-enabled inventory-management processes using company tools and resources.
• Hold the merchandising team accountable to RFID-enabled inventory processes, coach team members, and support adherence to best practices and change.
• Create a high-energy store experience by engaging customers and modeling customer-service behaviors.
• Model and reinforce the “Connect, Consult and Close” sales standards.
• Participate in training associates on product knowledge so they can serve customer needs effectively.

Benefits

• Full-time employees receive 3 weeks of paid time off in the first year, increasing to 4 or more weeks thereafter.
• Full-time employees receive immediate medical, dental, and vision coverage; the posting also mentions free medical premiums with Live.
• Paid volunteer hours and charity donation matching up to $2,000 per year for full-time and part-time employees.
• 50% employee discount for full-time and part-time employees.
• 401(k) match of 125% on contributions, up to 6%.
• Incentive plans.
• The posting also describes paid leave, life and disability insurance, and healthcare benefits for eligible employees.
• Opportunities to explore advanced roles at Levi’s, Dockers, and Beyond Yoga.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED