Supervisor, Warehouse Office

DSV•Belleville, MI

1d•$66,528 - $83,160

About The Position

The Supervisor, Warehouse Office oversees administrative and billing functions related to warehouse operations. The role ensures accurate billing, efficient administrative processes, and smooth coordination between warehouse and office functions. The Supervisor manages and develops the administrative and billing team, implements best practices, and maintains compliance with company policies and industry regulations. The position is based in Belleville, Michigan, and is full time.

Requirements

Bachelor’s degree in Business Administration, Finance, Logistics, or a related field.
At least 5 years of experience in administration, billing, or office management, including at least 2 years in a supervisory role.
Strong organizational and administrative skills.
Excellent attention to detail and accuracy.
Strong analytical and problem-solving abilities.
Effective communication and interpersonal skills.
Leadership and team management capabilities.
Fluent in English, oral and written.
Proficiency in Microsoft Office Suite, particularly Excel and Word.
Experience with warehouse management and billing software.
Familiarity with data analysis and reporting tools.

Nice To Haves

Experience in the transportation and logistics industry.
Experience with warehouse management systems and billing software.
Knowledge of industry regulations and best practices in logistics and transportation.
Certification in logistics or supply chain management, such as APICS or CSCMP.

Responsibilities

Oversee administrative functions related to warehouse operations and maintain documentation and records for inventory, shipments, and deliveries.
Implement and maintain efficient office procedures and workflows.
Supervise billing to ensure timely and accurate invoicing; review and reconcile discrepancies and resolve issues with clients or internal departments.
Ensure compliance with company billing policies, procedures, and applicable industry regulations.
Lead, mentor, and develop the administrative and billing team; assign tasks, monitor performance, provide feedback and coaching, and conduct performance evaluations.
Coordinate between warehouse and office functions and with other departments to ensure accurate, timely information flow.
Communicate with clients, suppliers, and internal teams.
Implement quality-control processes and conduct regular audits and reviews of administrative and billing practices.
Prepare reports on billing accuracy, administrative efficiency, and team performance; analyze trends and improvement or cost-saving opportunities, and provide recommendations to senior management.
Identify and implement process improvements and best practices to streamline administrative and billing procedures and reduce errors.
Stay informed about industry trends and adopt new technologies and methods as appropriate.