Office Supervisor

DHL (Supply Chain)•Waddell, AZ

10d•$60,000 - $87,000

About The Position

The Office Supervisor is responsible for order processing, administrative, customer service, and accounting functions at a distribution center. The role supervises order processing and customer service for assigned clients and may supervise office hourly associates. The position supports leaders and associates through administrative services, coordination, training, performance feedback, and operational planning.

Requirements

High school diploma, GED, or equivalent.
At least 3 years in an administrative or supervisory role.
Ability to communicate effectively with associates and customers in person and by telephone, verbally and in writing.

Nice To Haves

Associate’s degree in a related field.

Responsibilities

Supervise order processing and customer service functions for assigned clients.
Perform accounting functions related to payroll, accounts payable, inventory, general ledger activities, and related reporting.
Distribute and monitor work assignments within assigned responsibilities.
Train and cross-train associates in all functions within assigned responsibilities.
Prepare and review company and client reports, ensuring accuracy and timely submission.
Maintain discipline within assigned office responsibilities.
Maintain operating efficiencies through scheduling, supervision, and planning.
Interface daily with client representatives and maintain office operational coordination.
Conduct performance reviews and periodic feedback sessions for hourly associates in the work group.
Communicate effectively with associates and customers in person and by telephone, verbally and in writing.
Review the performance of subordinates, if any, to ensure compliance with requirements.
Operate small office equipment to accomplish necessary objectives.
May supervise office hourly associates.