Office Supervisor

LSS of South Dakota • Sioux Falls, SD

9d • Onsite

About The Position

Lutheran Social Services (LSS) of South Dakota is hiring an Office Supervisor for LSS Arise Youth in Sioux Falls. The role oversees a limited number of program employees, such as Administrative Support Assistants or Cooks, and other staff who perform administrative functions. It involves regular contact with clients and program staff to provide or obtain information about routine matters and pressing concerns. The position also performs front desk duties, including answering incoming calls, scheduling client appointments, and preparing files. The Office Supervisor is expected to interact with clients, coworkers, and the public in a caring and professional manner and to prepare accurate, timely documentation and reports.

This is an onsite, full-time position scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m., with occasional evenings for special projects. The location is LSS Arise Youth, 621 E. Presentation Street, Sioux Falls, SD 57104. Starting wage is $23.00 per hour, dependent on experience and qualifications. A $600 hiring bonus is available to external candidates only.

Requirements

• Associate degree and two to three years of related experience in an administrative field, or an equivalent combination of education and experience.
• Be at least 21 years of age.
• Submit to record checks for criminal convictions or behavior harmful toward children, spousal abuse, drug distribution, or sex crimes.
• Have a valid driver's license or be able to obtain one with approved driver status.

Nice To Haves

• Previous experience with supervision and management.

Responsibilities

• Oversee a limited number of program employees, such as Administrative Support Assistants or Cooks, and other staff performing administrative functions.
• Communicate regularly with clients and program staff to provide or obtain information about routine matters or pressing concerns.
• Answer incoming telephone calls, schedule client appointments, and prepare files at the front desk.
• Maintain a caring and professional manner with clients, coworkers, and the general public.
• Prepare accurate and timely documentation and reports as necessary.

Benefits

• $600 hiring bonus for external candidates only.
• PTO time frontloaded up to 24 hours for benefit-eligible employees.
• Eight paid holidays.
• 401(k) with a 3% match.
• Four Wellmark BCBS medical plan options, including a 2025 plan with a $1 monthly premium for a $5,000 coinsurance plan for full-time, single coverage.
• Dental and vision plans with HSA and FSA options.
• Employer-paid life insurance.
• Career development opportunities, hands-on training, and mentorship.
• Federal Public Service Loan Forgiveness eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree