Office Supervisor

DHL Supply Chain • Waddell, AZ

9d

About The Position

The Office Supervisor is responsible for the order processing, administrative, customer service, and accounting functions of a distribution center. The role supervises order processing and customer service for assigned clients and performs accounting functions related to payroll, accounts payable, inventory, general ledger activities, and reporting.

The supervisor distributes and monitors work assignments, trains and cross-trains associates, prepares and reviews company and client reports for accuracy and timely submission, and maintains discipline and operating efficiency through scheduling, supervision, and planning. The role coordinates office operations, interfaces daily with client representatives, communicates with associates and customers, and may supervise office hourly associates.

DHL Supply Chain describes its organization as business casual and focused on teamwork, associate development, training, and continuous improvement.

Requirements

• High school diploma, GED, or equivalent.
• At least 3 years in an administrative or supervisory role.
• Effective verbal and written communication with associates and customers.

Nice To Haves

• Associate’s degree in a related field.

Responsibilities

• Oversee order processing, administrative, customer service, and accounting functions for a distribution center.
• Supervise order processing and customer service functions for assigned clients.
• Perform accounting functions related to payroll, accounts payable, inventory, general ledger activities, and reporting requirements.
• Distribute and monitor work assignments within assigned responsibilities.
• Train and cross-train associates for functions within assigned responsibilities.
• Prepare and review company and client reports, ensuring accuracy and timely submission.
• Maintain discipline within assigned office responsibilities.
• Maintain operating efficiencies through scheduling, supervision, and planning.
• Interface daily with client representatives and maintain office operational coordination.
• Conduct performance reviews and periodic feedback sessions for hourly associates in the work group.
• Communicate effectively with associates and customers in person and by telephone, verbally and in writing.
• Review subordinate performance, if applicable, to ensure compliance with requirements.
• Operate small office equipment to accomplish necessary objectives.
• May supervise office hourly associates.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Prescription benefits
• Discounted stock purchase
• 401(k) plan
• Paid vacation
• Paid holidays
• Generous PTO policy
• Life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED