Supervisor, Support Services

University of Utah Health•Salt Lake City, UT

About The Position

This position supervises the daily activities of an assigned support services department. Responsibilities include coordinating staff education, monitoring quality control and safety processes, hiring and training staff, evaluating performance, and scheduling work shifts. The department supports the facility’s environment through materials management and/or maintenance. Staff have minimal or no interaction with patients and families and do not coordinate medical treatment. This position does not provide clinical patient care. University of Utah Health is a patient-focused organization committed to improving health and well-being through patient care, research, and education. Its five hospitals and eleven clinics provide comprehensive services and are recognized for academic research, quality standards, and patient experience.

Requirements

Associate’s degree in a related field, or equivalent.
One year of experience in a related area.
Ability to work flexible hours, including weekends and holidays.
Ability to quickly learn new procedures and processes.
Ability to prioritize and multitask in a fast-paced environment.
Ability to develop relationships with patients, guests, and coworkers.
Knowledge of HIPAA regulations and ability to protect patient information.
Demonstrated organizational, human relations, and effective communication skills.
A valid State of Utah Driver’s License may be required, depending on the department of hire.
A valid CDL license with HAZMAT endorsement may be required, depending on the department of hire.

Nice To Haves

One year of experience in a supervisory capacity.

Responsibilities

Supervise daily department operations, including interviewing and hiring staff, training, creating work schedules, and distributing work assignments.
Enforce written standards of practice, policies, and procedures, and initiate corrective action as necessary.
Evaluate job performance to ensure department standards are maintained.
Resolve problems, provide support, and expedite service to hospital departments.
Monitor safety and quality assurance by inspecting processes for completeness and accuracy.
Maintain department records and prepare monthly reports.
Monitor, order, and maintain department supplies and equipment.
Participate in hospital committees and meetings as assigned.
Assist with budget preparation as needed.
Perform additional departmental duties as assigned.