HOUSTON Support Services Supervisor

Jones Day•Houston, TX

About The Position

The Support Services Supervisor coordinates and supervises mailroom, copy and printing services, food service, and facilities functions, and oversees Support Services staff in the Houston office. The Supervisor serves as a liaison between the Office Administrator and the office’s facilities and vendors. The role requires initiative, setting departmental priorities, and ensuring assignments are completed accurately and on time. The Supervisor maintains expertise in the services provided by the staff and both performs and delegates team tasks. The Supervisor also serves as a positive role model, providing on-the-job training and mentoring and promoting staff development. The position provides backup for Support Services functions, including reception relief, mail, copy and printing services, and food services, and performs other duties as assigned.

Requirements

  • High school diploma or equivalent.
  • Minimum of three years of office experience; legal environment preferred.
  • Strong organizational and time management skills.
  • Excellent verbal and written communication abilities.
  • Ability to prioritize tasks and manage changing deadlines.
  • Strong service orientation and attention to detail.
  • Ability to lift 60 pounds and push or pull carts weighing up to 200 pounds.
  • Flexibility to work overtime as needed.

Nice To Haves

  • Experience in a legal environment.

Responsibilities

  • Coordinate and supervise mailroom, copy and printing services, food service, and facilities functions.
  • Oversee all Support Services staff in the Houston office.
  • Act as liaison between the Office Administrator and the office’s facilities and vendors.
  • Set priorities for the departments and ensure assignments are completed accurately and on time.
  • Maintain expertise in staff tasks and services, and perform and delegate team assignments.
  • Serve as a positive role model for assigned staff.
  • Provide on-the-job training and mentoring and promote staff development.
  • Provide backup for reception, mail, copy and printing services, food services, and other Support Services functions.
  • Perform other duties as assigned.
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