Supervisor Security - City Marshal's Office (Civil Service)

City of Dallas•Dallas, TX

4d•$27 - $31

About The Position

The Security Supervisor oversees, supervises, and monitors security activities for the Court, Convention Center, municipal buildings, and other City property, ensuring protection against theft and vandalism. The role supervises daily security operations and incident reporting, assigns and monitors work, responds to situations and emergencies, tracks personnel time, and ensures policies and quality standards are followed. It also develops operational plans and schedules, advises and trains security staff, maintains communication with City Management, prepares reports, audits case files, and improves security standards and procedures. The supervisor participates in hiring and personnel management, oversees training, resolves conflicts, approves payroll, and develops educational materials for new Officers. Other work may be assigned as needed.

Requirements

High school diploma or GED equivalent.
Four years of law/code enforcement or security/protective service experience.
One year of lead work and/or supervisory responsibilities; this may be included in the required experience.
Valid driver's license with a good driving record.
Obtain Level II and Level III Security Commission licenses issued by the Private Security Bureau of the Texas Department of Public Safety within the probationary period.
Pass the Criminal Justice Information Systems (CJIS) security awareness exam within the probationary period.
Pass an extensive background check, physical examination, polygraph, psychological examination, and drug/alcohol tests.
No felony convictions and no Class A misdemeanor convictions within the last five years.
Qualify with and carry a department-issued firearm.
Ability to use firearms properly; interact with a multi-ethnic population and workforce; and knowledge of Texas laws and regulations.
Ability to stand and walk for extended periods, use sound judgment, discretion, and tact, act quickly in emergencies, communicate effectively verbally and in writing, handle and subdue irate or problematic citizens, keep the peace, and establish and maintain effective working relationships.
Ability to meet the educational, physical, emotional, and training standards for a Peace Officer in Texas.
Availability as needed for City emergencies, including inclement weather.
Official college transcripts may be required before appointment.

Responsibilities

Supervise, oversee, and monitor daily security operations and incident reporting; assign work, monitor situations and emergencies, track and document personnel time, maintain updated software, evaluate work quality, and ensure policies are followed.
Implement plans, schedules, and assignments; set objectives for emphasis; recommend or adjust work priorities, project schedules, resources, and work plans.
Provide advice, counsel, instruction, and routine training to security staff; provide expertise in challenging emergency or security situations; maintain open communication with City Management; establish internal controls; and evaluate staff and provide performance feedback.
Prepare monthly reports for assigned departments, audit and evaluate case files, identify overdue files, evaluate progress, and develop and implement improved security standards and procedures.
Participate in personnel management, including reviewing applications, taking part in hiring, overseeing training, resolving personnel conflicts, and approving payroll.
Create and develop training and educational materials for new Officers and teach recruits to support quality code enforcement and compliance activities.
Perform other work as needed or assigned.