Supervisor RN Clinic

CommonSpirit Health•Federal Way, WA

About The Position

The Clinical Nurse Supervisor leads a clinical team of nurses and aides, setting expectations for exceptional patient care and clinical excellence. The role oversees regulatory compliance, staffing, and fiscal health; supports staff and translates their feedback into strategies to improve staff and patient experiences; and coordinates with the Clinic Manager, Medical Director, practitioners, and other staff to establish clinic goals and ensure the team has the resources to meet them. The supervisor coordinates nursing operations to provide efficient, high-quality service and ensure compliance with regulations, clinic standards, patient-care requirements, confidentiality, and infection-control and exposure plans. The role also provides nursing care within scope of licensure, including assessing patient needs, obtaining and documenting vital signs and other patient information, assisting with exams and diagnostic procedures, administering medications and—when appropriately certified—starting IV lines and administering fluids. The supervisor documents procedures and interactions in medical records and, under practitioner supervision, communicates lab results, calls in prescriptions, and returns practitioner phone messages. The position supervises employee selection, orientation, training, staffing, scheduling, timecard review and approval, and performance appraisals. It also supports the development and implementation of HR policies and procedures and coordinates nursing activities with practitioners.

Requirements

  • Graduate of an accredited school of Registered Nursing, upon hire.
  • Registered Nurse license for Washington State, upon hire.
  • American Heart Association Basic Life Support (CPR), upon hire.
  • Within the last five years, three years of nursing experience in a clinic setting or five years of acute hospital nursing experience.

Nice To Haves

  • Bachelor of Science in Nursing.
  • Previous supervisory or lead experience, upon hire.

Responsibilities

  • Coordinate with the Clinic Manager, Medical Director, and other staff to set appropriate clinic goals; communicate the goals and ensure employees have the tools and resources to achieve them.
  • Coordinate nursing operations and activities to ensure efficient, quality service and compliance with regulations, clinic standards, patient-care requirements, and patient confidentiality.
  • Ensure staff understand and follow Infection Control/Exposure Plans.
  • Evaluate patient-care needs within scope of licensure and suggest solutions to patient-care crises and complaints.
  • Obtain and record vital signs and other relevant patient information, including height, weight, drug allergies, current medications, and presenting problem.
  • Anticipate the needs of patients and practitioners during examinations; ensure patient privacy and comfort; instruct patients in collecting samples and completing tests.
  • Administer ordered oral, subcutaneous, intramuscular, or intradermal medications.
  • Start intravenous lines and administer intravenous fluids when appropriately certified.
  • Under practitioner supervision, inform patients of lab results, call prescriptions in to pharmacies, and return practitioners’ phone messages.
  • Document procedures and interactions in patients’ medical records.
  • Assist with diagnostic tests and procedures in accordance with training and established procedures.
  • Supervise employee selection, orientation, training, and staffing; ensure effective development and implementation of HR policies and procedures.
  • Coordinate nursing activities with practitioners.
  • Prepare clinical staff schedules.
  • Monitor, edit, and sign off on staff timecards each pay period.
  • Conduct performance appraisals for supervised staff, set individual goals, and follow up according to policies and procedures.
  • Lead and support the clinical team, advocate for staff, and promote improvements to staff and patient experiences.
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