Supervisor - Restaurant

Sugar Mountain•Seattle, WA
•$30 - $32•Onsite

About The Position

Beecher's is hiring a full-time Supervisor to help lead the front-of-house team at its upscale Pike Place Market location. The role supports a high-quality guest experience and helps maintain the company's service standards, operating procedures, and team culture. The starting rate is $21.30 per hour, with expected average tips of $9–$11 per hour, for an average total of $30.30–$32.30 per hour. Beecher's is part of Sugar Mountain, a creative food company focused on authentic food made with traditional methods and quality ingredients. Sugar Mountain describes its culture as supportive and says it has been recognized as a Great Place to Work for the past nine years. The company also funds the Beecher's Foundation, which promotes education about food additives and healthy eating choices. Sugar Mountain is a tobacco-free company and states its commitment to building a diverse team.

Requirements

  • 1–2 years in a supervisory role.
  • Strong communication skills.
  • Availability Monday through Friday.
  • Desire to learn and grow within the company.
  • Ability to lift 40 pounds.

Responsibilities

  • Lead, communicate, and champion Sugar Mountain core values and standard operating procedures.
  • Model outstanding service.
  • Proactively solve customer problems and satisfy customers in various situations.
  • Ensure guests consistently receive high-quality food and service.
  • Maintain a clean, organized, and stocked environment.
  • Perform POS duties and front- and back-of-house functions, including opening and closing procedures.
  • Uphold cash-handling procedures and remain accountable for store funds while running a shift.
  • Guide team members and set an example to ensure standard operating procedures are maintained and followed.
  • Follow and direct team members to follow store policies and procedures and meet merchandising and cleanliness standards.
  • Promote and practice safe work habits; report potential hazards, operational inconsistencies, and team member incidents to the store manager.
  • Report and document team member accidents, conduct an initial investigation, and determine root causes to help maintain a safe work environment.

Benefits

  • Medical, dental, and vision coverage
  • Life insurance with long-term disability
  • 401(k) with company match
  • Employee meal plan (up to $14 per shift)
  • 35% employee discount at restaurant and retail locations
  • Paid time off
  • Flexible spending account
  • Transit and parking pre-tax plan
  • Employee assistance program
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