Supervisor, Reconditioning Service

Cox Communications • Ocoee, FL

1d • Onsite

About The Position

This position assists the Mechanic Shop Manager with managing and overseeing the daily operation of the mechanic shop, supervising shop employees, and directing work efficiently and productively to meet daily goals and Manheim’s quality and service standards when preparing vehicles for sale. The supervisor oversees vehicle reconditioning, repairs, quality control, staffing, equipment and supplies, employee development, and operational improvement. The role also supports safety activities and ensures compliance with company policies and applicable regulations. Overtime may be required as business needs dictate.

Requirements

• High school diploma or GED and five years of relevant experience in a related field, or an equivalent combination of education and work-related experience.
• Two to five years of vehicle reconditioning mechanical shop experience.
• Excellent people, teamwork, and customer service skills.
• Strong communication and interaction skills.
• Competent supervisory and excellent organizational skills.
• Valid driver’s license and good driving record.
• Ability to drive vehicles with standard and automatic transmission.
• Ability to stand, walk, reach, talk, and hear regularly; stoop, kneel, crouch, bend, squat, and climb frequently.
• Ability to lift 1–30 pounds, such as light hand tools.
• Manual dexterity and ability to perform repetitive-motion tasks.
• Close, distance, and color vision, depth perception, and ability to adjust focus.
• Must pass a pre-employment drug test. The company does not currently test for marijuana in this pre-employment test; prohibited drug use, possession, or impairment at work, on company property, or in company vehicles is not permitted.
• Must be authorized to work in the United States for any employer without current or future sponsorship; OPT, CPT, STEM/OPT, and visa sponsorship are not available.

Nice To Haves

• Knowledge of OSHA and EPA regulations.
• Basic computer skills.

Responsibilities

• Ensure vehicles are repaired and painted to meet Manheim’s standards and customer or account requirements.
• Purchase equipment, materials, and supplies for the shop and oversee the maintenance and protection of shop equipment.
• Recruit and train employees, maintain and develop staff, and provide educational opportunities.
• Oversee estimates for collision repair, lot damage, transport damage, and related work.
• Review work volumes, plan staffing, and continuously monitor staffing levels.
• Model Cox and Manheim values and ensure employees are treated with respect.
• Enforce company policies and procedures related to employee and customer conduct.
• Partner with market-level support teams to ensure effective and efficient operational processes.
• Oversee vehicle quality control and communicate and resolve reconditioning goals.
• Measure process efficiency and effectiveness and implement improvement strategies.
• Manage mechanics completing detailed inspections, preparing reconditioning estimates, and completing repairs.
• Oversee sublet vendor partnerships in the Body Shop and Detail department.
• Complete minor to complex diagnoses and repairs to vehicle systems.
• Handle and dispose of fluids in accordance with federal, state, and local regulations.
• Create and maintain vehicle history and maintenance records.
• Evaluate job performance and conduct performance appraisals.
• Direct staff to ensure high-quality and accurate repair work.
• Approve and forward bills to appropriate personnel to ensure accurate billing.
• Assist in counseling employees and monitoring and evaluating job performance.
• Demonstrate commitment to safety by following safety and health procedures and modeling related behaviors.
• Work with safety leadership to support activities aligned with Safety Excellence.
• Perform other duties as assigned by the manager.
• Work overtime, more than 40 hours per week, when business needs dictate.

Benefits

• Flexible paid vacation, consistent with duties, company needs, and obligations.
• Seven paid holidays per calendar year.
• Up to 160 hours of paid wellness time annually for the employee’s or family members’ wellness.
• Bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
• Potential health care insurance, including medical, dental, and vision coverage.
• Potential 401(k) retirement planning benefits.
• Paid days off, including sick leave, parental leave, flexible vacation/wellness days, and/or PTO.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED