Supervisor, Reconditioning Service

Cox Enterprises•Ocoee, FL

1d•Onsite

About The Position

This position assists the Mechanic Shop Manager in managing and overseeing the mechanic shop’s daily operations, supervising shop employees, and directing work efficiently and productively to meet daily goals and Manheim quality and service standards when preparing vehicles for sale. The Supervisor oversees vehicle repairs and quality control, staff development and performance, shop equipment and supplies, reconditioning estimates, staffing, vendor partnerships, operational processes, and process improvements. The role also performs vehicle diagnostics and repairs and ensures safety, regulatory compliance, and accurate maintenance and billing records. Overtime may be required as business needs dictate.

Requirements

High school diploma or GED and 5 years of relevant experience in a related field, or an equivalent combination of education and work-related experience.
2–5 years of vehicle reconditioning mechanical shop experience.
Excellent people, teamwork, and customer service skills.
Strong communication and interaction skills.
Supervisory competence and excellent organizational skills.
Valid driver’s license and good driving record.
Ability to drive vehicles with standard and automatic transmissions.
Regularly stand, walk, reach, talk, and hear; frequently stoop, kneel, crouch, bend, squat, and climb.
Ability to lift 1–30 pounds, manual dexterity, and ability to perform repetitive-motion tasks.
Close, distance, and color vision, depth perception, and ability to adjust focus.
Must clear a pre-employment drug test. The company does not currently administer a pre-employment marijuana test for this position; possession, use, or being under the influence of drugs illegal under federal or state law during work hours, on company property, or in company vehicles is prohibited.
Must be currently authorized to work in the United States for any employer without current or future sponsorship; OPT, CPT, STEM/OPT, and visa sponsorship are not available.

Nice To Haves

Knowledge of OSHA and EPA regulations.
Basic computer skills.

Responsibilities

Ensure vehicles are repaired and painted to meet Manheim standards and customer or account requirements.
Purchase shop equipment, materials, and supplies, and oversee equipment maintenance and protection.
Recruit and train employees, develop staff, and provide educational opportunities.
Oversee estimates for collision repair, lot damage, transport damage, and related work.
Review work volumes, plan staffing, and continuously monitor staffing levels.
Model Cox and Manheim values and ensure employees are treated with respect.
Enforce company policies and procedures related to employee and customer conduct.
Partner with market-level support teams to ensure effective and efficient operational processes.
Oversee vehicle quality control and communicate and resolve reconditioning goals.
Measure process efficiency and effectiveness and implement improvement strategies.
Manage mechanics performing detailed inspections, preparing reconditioning estimates, and completing repairs.
Oversee sublet vendor partnerships in the Body Shop and Detail department.
Perform minor to complex diagnoses and repairs to vehicle systems.
Handle and dispose of fluids in accordance with federal, state, and local regulations.
Create and maintain vehicle history and maintenance records.
Evaluate job performance and conduct performance appraisals; assist with employee counseling and performance monitoring.
Direct staff to ensure high-quality, accurate repair work.
Approve and forward bills to appropriate personnel to ensure accurate billing.
Follow safety and health procedures, model safe behaviors, and cooperate with safety leadership in support of Safety Excellence activities.
Perform other duties assigned by the manager; work overtime when business needs dictate.

Benefits

Flexible paid vacation, consistent with employee duties and company needs and obligations.
Seven paid holidays per calendar year.
Up to 160 hours of paid wellness time annually for the employee’s or family members’ wellness.
Bereavement leave.
Time off to vote.
Jury duty leave.
Volunteer time off.
Military leave.
Parental leave.
Potential health care insurance, including medical, dental, and vision.
Potential retirement planning through a 401(k).
Potential paid sick leave and other paid days off, including flexible vacation, wellness days, and/or PTO.
The position may be eligible for additional compensation through an incentive program.