Reconditioning Manager

Lithia & Driveway•Minnetonka, MN

8d•$70,000 - $100,000•Onsite

About The Position

BMW of Minnetonka is hiring an experienced Automotive Reconditioning Manager to lead a high-volume dealership operation supporting approximately 250 internal work items. The role manages workflow and technician dispatch, clears roadblocks, and moves vehicles through reconditioning until they are ready for the frontline. The manager reports to the Service Manager and works onsite at the dealership. This performance-driven role offers pay of $70,000–$100,000, with eligibility for short-term and/or long-term incentives. Compensation may vary based on skills, experience, job-related knowledge, and physical location, with final compensation established through the interview process. The company offers a benefits package that includes medical, dental, and vision plans; paid holidays and PTO; short- and long-term disability; paid life insurance; a 401(k) retirement plan; an employee stock purchase plan; learning resources; vehicle purchase discounts; and wellness programs. Applicants must be high school graduates or equivalent and at least 18 years old. The workplace is drug-free, and reasonable accommodations may be made to enable individuals to perform essential functions.

Requirements

At least 2 years of automotive service, reconditioning, dispatch, or shop operations experience.
At least 1 year of leadership or supervisory experience.
Experience dispatching work and coordinating technicians.
Experience managing a high volume of internal work.
Experience with repair orders, shop workflow, and vehicle reconditioning processes.
Team-first leadership style and ability to work across departments.
Valid driver's license and acceptable driving record.
High school graduate or equivalent.
At least 18 years old.

Responsibilities

Lead daily workflow for a high-volume reconditioning operation supporting approximately 250 internal work items.
Dispatch repair orders based on technician skill, workload, and priorities.
Partner with technicians to remove roadblocks and keep work moving.
Manage vehicles from inspection and repair approval through frontline readiness.
Adjust workflow based on inventory needs, technician capacity, parts, and priorities.
Create, estimate, and manage internal repair orders.
Partner with Used Cars, Service, Parts, and Detail to keep reconditioning moving.
Track parts, vendor work, additional repairs, and potential delays.
Communicate vehicle status, priorities, and delays to dealership leadership.
Maintain quality standards throughout the reconditioning process.
Drive technician productivity and accountability while fostering a team-first shop environment.
Identify bottlenecks and improve overall reconditioning speed and efficiency.