Supervisor, Ramp Operations

Envoy Air•Pensacola, FL

About The Position

The Supervisor, Ramp Operations leads and coordinates the activities of workers in one or more occupations. The role interprets company policies, enforces safety regulations, and analyzes and resolves work problems or assists employees in resolving them. The Supervisor may develop or recommend plans to motivate workers, initiate or recommend personnel actions, and train new workers. The position may also maintain time and attendance records, personnel files, and performance records; coordinate activities with other Supervisors or Managers; and confer with workers’ representatives to resolve grievances. Depending on the work being supervised, the Supervisor needs either proficiency in the workers’ occupation or general knowledge of the activities involved. The role is required to operate company equipment and/or drive company vehicles.

Requirements

  • Be at least 18 years old.
  • Have a high school diploma or GED equivalent.
  • Possess a valid, unexpired, and unsuspended REAL ID-compliant state driver’s license, or otherwise maintain the necessary authority and identification to travel for business needs; some license restrictions may disqualify candidates.
  • Be able to select, train, guide, and motivate employees.
  • Be able to handle multiple projects concurrently and have working knowledge of PCs and software applications.
  • Demonstrate verbal and written communication skills.
  • Possess the legal right to work in the United States.
  • Be able to read, write, fluently speak, and understand English.
  • Be able to work in a team environment and prioritize work and projects to meet competing deadlines.
  • Show initiative and critical thinking skills.
  • Be able to work with minimal supervision, report to work regularly and on time, and be self-motivated.

Nice To Haves

  • College degree preferred.
  • Previous supervisory experience preferred.

Responsibilities

  • Lead and coordinate the activities of workers in one or more occupations.
  • Interpret company policies for workers and enforce safety regulations.
  • Analyze and resolve work problems, or assist workers in resolving them.
  • Initiate or suggest plans to motivate workers to achieve work goals.
  • Recommend or initiate personnel actions, including promotions, transfers, discharges, and disciplinary measures.
  • Train new workers as needed.
  • Maintain time and attendance records, personnel files, and performance records as needed.
  • Coordinate activities with other Supervisors and/or Managers.
  • Confer with workers’ representatives to resolve grievances as needed.
  • Operate company equipment and/or drive company vehicles.

Benefits

  • Employee flight privileges within the American Airlines global network.
  • Training and development programs.
  • Comprehensive health and life benefits, subject to location.
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