Supervisor Quality

Briggs & Stratton • Stone Mountain, GA

5d

About The Position

Plans, oversees, and schedules activities related to the development, application, and maintenance of quality standards for processes, materials, and products. Resolves problems and provides technical expertise. Maintains quality system policies and procedures, supports customer satisfaction initiatives, and may direct and support quality analysts in quality planning and auditing. Provides technical guidance and develops, trains, and motivates team members in quality fundamentals and manufacturing principles. Performs some managerial responsibilities, including planning and directing work, interviewing and coaching employees, and assisting with performance management.

Requirements

• Thorough knowledge of quality practices and procedures, including Quality Management Systems (QMS) and ISO/QS requirements.
• Knowledge of quality tools, including Statistical Process Control (SPC), and ability to interpret and apply SPC information to processes.
• Understanding of Design of Experiments, Failure Mode and Effects Analysis (FMEA), Advanced Product Quality Planning (APQP) tools, including control plans, and process FMEAs.
• Good interpersonal and written communication skills, with the ability to communicate effectively with diverse groups.
• Ability to solve practical problems and handle a variety of personnel and quality issues.
• Demonstrated knowledge of Geometric Dimensioning and Tolerancing (GD&T) and blueprint reading.
• Fluency in English and the primary language used in the area of responsibility and/or location.
• Bachelor's degree in Engineering or a related field, or equivalent education and experience.
• Five years of experience in engineering, purchasing, or a quality field.

Nice To Haves

• Fundamental quality experience in machining or assembly-type operations, or equivalent experience.
• Enterprise-wide reporting system experience.

Responsibilities

• Maintain quality system policies and procedures, recommend improvements, interact with team members to achieve daily and long-term goals, and ensure policies are followed.
• Assist in developing control plans, inspection procedures, capability studies, and sampling frequencies.
• Develop quality initiatives to attain and maintain customer satisfaction; may direct and support quality analysts in quality planning and auditing activities.
• Provide technical expertise in quality techniques and services, and develop, train, and motivate team members in quality fundamentals and manufacturing principles.
• Support customer issues through problem solving, root cause analysis, corrective and preventive actions, and verification.
• Monitor communications and information systems for new projects requiring planning, customer satisfaction efforts, or other initiatives, and use this information to plan and respond appropriately.
• Perform managerial responsibilities that may include planning, assigning, and directing work; interviewing, hiring, and coaching employees; and assisting with the performance management process.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager