Supervisor, Promotions

Hard Rock Hotel & Casino Ottawa•Tampa, FL

About The Position

The Supervisor, Promotions assists in planning and executing casino and hotel promotions, gift giveaways, special events, and off-site events. The role supports promotion themes, formats, and budgets; coordinates event supplies, décor, collateral materials, staffing, and communication with operating departments; monitors expenses against budgets; and assists patrons participating in events. The Supervisor may also serve as master of ceremonies and supports team members’ development and performance. The position requires compliance with Gaming Commission regulations and Seminole Tribe of Florida and departmental policies and procedures.

Requirements

  • Comply with Gaming Commission regulations and Seminole Tribe of Florida and departmental policies and procedures.

Responsibilities

  • Conduct themselves in accordance with Gaming Commission regulations and Seminole Tribe of Florida and departmental policies and procedures.
  • Assist in formulating themes, formats, and budget specifications for promotions, gift giveaways, and special events.
  • Execute events and promotions at the casino hotel and off-site, and assist patrons participating in them.
  • Ensure promotion and event areas are stocked with supplies and decorations, and secure items at the conclusion of each event.
  • Ensure promotional collateral is ordered, received, displayed before each project, and recovered at its conclusion.
  • Establish reports and systems to monitor actual expenses against budgets, and take action to meet budget guidelines.
  • Assist management in sharing event information with impacted operating departments.
  • Assist in building drawings in Casino Marketplace and slot tournaments in IGT Tournament System.
  • Coordinate with operating departments to ensure timely coordination of events and promotions.
  • Execute individual promotion budgets, record expenditures, and chart budget variances.
  • Maintain the security and confidentiality of files, records, and lists.
  • Act as master of ceremonies as needed.
  • Coordinate décor requirements for promotions and events and solicit bids as required.
  • Determine staffing needs and schedules for implementing promotions with on-call event staff.
  • Work with management to ensure public awareness of events and promotions.
  • Select, train, coach, counsel, appraise, and retain direct reports whose conduct reinforces the Company’s stated mission and values.
  • Monitor marketplace changes that may affect planned promotions and events at the Hard Rock Hotel & Casino.
  • Develop department members’ knowledge and skills through education, training, coaching, and corrective counseling.

Benefits

  • The company offers a comprehensive benefits package intended to support team members’ health, future planning, and work-life balance; benefits may vary by employment status.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service