Promotions Coordinator

The Nash Casino•Nashua, NH

1d•Onsite

About The Position

The Promotions Coordinator assists with all aspects of Marketing promotions and provides administrative support to the Marketing team. Duties include planning and executing future promotions, creating promotion rules, coordinating purchasing needs such as gifts, setting up and taking down promotions, entering data, communicating by email and telephone, and coordinating signage. The role also supports digital marketing, including social media, digital profiles, and website content management. The coordinator provides backup and support for marketing campaigns, interacts with guests in person and on social media, answers and directs incoming calls, and helps with property and community events. The role requires maintaining current promotional signage and accurate property information, professional relationships, confidentiality, safety, regular attendance, and a friendly, professional demeanor in a fast-paced environment. The position is at The Nash Casino in Nashua, New Hampshire, and involves variable shifts, weekends, and holidays.

Requirements

High school diploma or GED.
Must be 21 years of age or older.
Basic Microsoft Office skills and knowledge of modern office equipment.
Excellent written, oral, and interpersonal skills.
Must pass required pre-screening and background checks.
Must be able to obtain and maintain a valid New Hampshire gaming license.
Must be able to move throughout the facility, stand or walk for extended periods, and handle small parts and manipulate objects.
Must be able to communicate regularly with coworkers, vendors, and guests in person and over the phone, and provide clear, professional, accurate assistance.
Ability to read, write, perform simple arithmetic and mathematics, distinguish colors and symbols, and access and interpret information on computer screens.
Ability to bend, stoop, crouch, kneel, twist, balance, and tolerate temperature changes while working throughout the property.
Ability to work under pressure and rapidly for long periods in a fast-paced environment.
Ability to work in an environment where smoking is permitted and that may be loud due to guest chatter, overhead music, and live entertainment.

Nice To Haves

Related experience preferred.
Basic knowledge of gaming software and computer programs such as Aristocrat OASIS and Everi promotional kiosks.

Responsibilities

Support the planning, implementation, and monitoring of marketing promotions and campaigns, including setup and takedown of marketing materials and property displays.
Assist with promotion planning and execution, including creating rules and coordinating purchasing needs such as gifts.
Provide administrative support to the Marketing team, including data entry, email and telephone communications, and signage coordination.
Assist with digital marketing, including social media, digital profiles, and website content management.
Answer incoming telephone calls, direct sales calls, and take or deliver messages promptly and professionally.
Engage with guests by answering questions, addressing comments, and interacting on social media platforms.
Assist with property promotions and Marketing activities and events on-site and at community events.
Ensure promotional signage is current and inform management about misinformation or outdated material.
Build and maintain professional, positive working relationships with managers, staff, coworkers, guests, and vendors.
Follow company safety policies and procedures, respond appropriately in emergencies, and report unsafe conditions.
Maintain regular attendance at scheduled shifts and staff meetings, protect confidential information, and maintain professionalism and integrity.
Work independently with little to no supervision or as part of a team.
Comply with applicable legal and company regulations for working in the gaming industry.