Supervisor Program Management

Acadia Healthcare•Kennett Square, PA

10d

About The Position

Supervises and coordinates program staff activities, including the development, implementation, and evaluation of program services. The role supports program operations and may provide direct routine assessment and treatment within the parameters of the program and the employee’s clinical specialty. It also provides guidance to staff, education and consultation to patients and others, and helps ensure patient safety and a professional, empathetic experience.

Requirements

High school diploma or equivalent.
At least two years of experience working with the facility’s population.
Licensed counselor or therapist, as required by the state and area of clinical expertise.
Valid driver's license if required by the facility.
CPR and de-escalation/restraint certification; training is available upon hire and offered by the facility.

Nice To Haves

Bachelor’s or master’s degree in a human services field.
At least one year of supervisory experience.
First aid, if required by the state or facility.

Responsibilities

Supervise and coordinate program staff activities.
Assist with developing and implementing operating policies and procedures; ensure workflows align with program objectives, protocols, regulations, standards, and environmental, safety, and infection-control requirements.
Develop and implement treatment or care plans and maintain patient charts and records.
Provide direct routine assessment and treatment, including clinical procedures, as required within program parameters.
Assist with staff selection, training, and assessment; may provide feedback for performance reviews and assessments.
Provide education to patients, their families, staff, or other practitioners within the area of specialty.
Serve as a liaison and provide consultation on issues, regulations, and standards related to the area of specialty.
May participate in implementing plans to market and promote program services to the targeted population.
Provide community outreach in the area of clinical specialty, as appropriate.
May be required to provide transportation.
Guide and direct staff and foster mutual trust, respect, and cooperation among team members.
Maintain a positive, empathetic, and professional attitude toward customers; acknowledge and work to resolve complaints when patient needs are not met.
Recognize and prioritize patient safety.
Perform other functions and tasks as assigned.