Program Management Supervisor

RSM•Houston, TX

11d•Hybrid

About The Position

RSM is seeking a Program & Project Management Supervisor focused on NetSuite implementations to join its growing practice. The supervisor leads small to medium-sized NetSuite implementation engagements across diverse industries, managing teams to deliver projects on time, within budget, and in line with client expectations. The role partners with client stakeholders, engagement leaders, and NetSuite functional and technical teams across the full project lifecycle, including scope, schedule, budget, resources, risks, governance, testing, and go-live readiness. The supervisor also helps develop team members, identifies client opportunities, and contributes to practice growth. The role suits a project management professional who thrives in a collaborative, fast-paced consulting environment and is passionate about delivering NetSuite and ERP transformation projects. Most roles at RSM follow a hybrid workstyle, with team members aligned to an RSM office and meeting in person when it best supports clients, teams, development, or relationship-building. Some roles may be virtual or primarily on-site based on role requirements, team priorities, and client needs. Travel of up to 50% is required. The compensation range is $95,400–$192,000. Selected candidates are eligible for a discretionary bonus based on firm and individual performance. Pay is based on factors including education, skills, work experience, certifications, and location.

Requirements

Bachelor’s degree.
At least 5 years of experience in project management, ERP/technology implementations, and/or business transformation.
Strong understanding of project and program management methodologies.
Proven experience managing ERP, cloud technology, or other complex system implementation engagements.
Experience managing project scope, budgets, schedules, resources, risks, issues, dependencies, and change requests.
Experience leading cross-functional project teams and coordinating functional and technical workstreams.
Experience in a consulting or professional services environment.
Excellent communication and interpersonal skills, with the ability to work effectively with client stakeholders, project teams, and engagement leadership.
Ability to independently lead client meetings, communicate project status, and manage expectations.
Self-starter able to manage multiple projects, workstreams, and competing priorities.
Strong problem-solving and troubleshooting skills and sound professional judgment.
Proficiency with project management tools such as Smartsheet, Excel, PowerPoint, and Microsoft Visio.
Ability to travel up to 50%.

Nice To Haves

Experience leading or managing NetSuite implementation projects.
Experience with the NetSuite implementation lifecycle, including requirements, design, configuration, testing, data migration, integrations, deployment/go-live, and post-implementation support.
Experience managing ERP implementations such as NetSuite, Oracle, Microsoft Dynamics 365, or SAP.
Experience coordinating multiple NetSuite or ERP functional and technical workstreams.
Experience managing client-facing projects with budgets of approximately $250K–$800K.
PMP or Scrum certification.
Experience developing project governance, RAID logs, change controls, and executive-level project reporting.
Experience with business capability benchmarking, blueprinting, and roadmap development.
Experience with business case development and management.
Experience identifying additional client needs and supporting proposal and business development activities.

Responsibilities

Lead delivery of small to medium-sized NetSuite implementation engagements valued between $250K and $800K.
Develop and manage project plans, budgets, schedules, resources, and deliverables in alignment with client goals and expectations.
Coordinate NetSuite functional and technical workstreams throughout the implementation lifecycle.
Establish project governance structures, meeting cadences, and escalation processes.
Manage project scope in accordance with Statements of Work and maintain Change Request Logs for scope, timeline, resource, and budget changes.
Monitor project progress and proactively manage risks, issues, actions, decisions, dependencies, and critical-path activities.
Communicate project status, risks, budget impacts, decisions, and expected outcomes to client and internal stakeholders.
Lead client status meetings and clearly communicate project expectations, responsibilities, and next steps.
Identify and resolve project issues and serve as an escalation point to drive timely resolution.
Coordinate design, configuration, testing, data migration, integration, go-live readiness, deployment, and post-implementation support activities.
Direct and motivate project teams and foster productive relationships across client, functional, and technical teams.
Build and maintain relationships with clients and internal engagement teams.
Collaborate across RSM practice areas to deliver integrated solutions and identify additional client opportunities.
Mentor and coach team members to support professional growth and an inclusive team environment.
Support business development by identifying opportunities and contributing to proposals, project scoping, and estimates.