Supervisor, Print & Mail

i3 Verticals • Fort Wayne, IN

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About The Position

The Supervisor, Print & Mail oversees the day-to-day operations of vehicle registration printing and mailing in Indiana. The role coordinates equipment maintenance and replacement, inventory replenishment, and quality control; maintains communication with the home office in Tennessee; and works closely with staff to ensure registration batches are processed, verified, and mailed accurately and on time. The supervisor also ensures staff use required safety equipment and performs other duties assigned by management.

Requirements

• Proven experience in Print & Mail management.
• Strong analytical and problem-solving skills.
• Excellent communication and negotiation skills.
• Ability to manage multiple priorities and meet deadlines.
• Detail-oriented, with a commitment to accuracy and quality.
• Experience with data and software testing.
• Familiarity with project management principles.
• Advanced proficiency in Microsoft Excel or similar analytical tools.

Nice To Haves

• At least 2 years of experience working in a customer-facing environment.
• At least 1 year of experience working in a print house.
• At least 4 years of previous experience in utility printing or related activities in a managerial or supervisory position.

Responsibilities

• Manage and oversee the day-to-day operations of vehicle registration printing and mailing.
• Coordinate with the internal service department and vendors to maintain and repair equipment.
• Coordinate inventory replenishment and quality control.
• Coordinate printer and equipment replacement and repair as needed.
• Maintain strong communication channels with the home office in Tennessee.
• Ensure staff receive, print, verify, and mail registration batches daily.
• Ensure registrations are reprinted as needed.
• Ensure proper registration stock is added to printers and printer ribbons are changed as needed.
• Ensure inserter equipment is supplied with envelopes and printed registrations and receives maintenance.
• Ensure sealed envelopes are retrieved from the inserter and placed in appropriate mail trays.
• Ensure file verification is completed.
• Ensure identified household items are sorted and placed on a cart.
• Ensure staff use appropriate safety equipment, including eye protection, ear protection, and steel-toed footwear.
• Perform other duties as assigned by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed