Supervisor Practice I | Medicine Centralized Financial Screening | Gainesville

UF Health • Gainesville, FL

1d • Remote

About The Position

Acts as an onsite clinic operations and financial problem solver for the medical director, department administrator, practice manager, patients, and staff. Oversees established financial processes and ensures front-line staff execute daily business office functions and, where applicable, clinical staff operations. Supervises the daily operation of assigned staff and ensures compliance with UFHP and practice directives. Resolves complaints, issues, and patient relations concerns, and communicates with and responds to physicians daily. Works with staff to review clinic financial and operational processes and initiate changes. Other daily operational duties may include opening and closing the clinic, addressing maintenance and security issues, and managing vendor and contractor relationships.

This is a remote position in Florida. The employee must live within two to three hours of Gainesville, or live in Florida and be willing to travel to Gainesville for quarterly meetings.

Requirements

• Experience with staff recruitment and hiring, staff evaluations, and disciplinary action.
• Excellent communication skills, including patient relations, conflict resolution, dissemination of information, physician interaction, and management forums.
• Demonstrated knowledge of medical reimbursement guidelines, continuous quality improvement guidelines, and quality customer service methodologies.
• Excellent organizational and problem-solving skills.
• Knowledge of managed care and payor reimbursement practices.
• Ability to multitask, prioritize responsibilities, problem solve, and function in a team environment.
• High school graduate and four years of financial or medical practice experience; a four-year degree may substitute for two years of financial or medical experience, and a two-year degree may substitute for one year.
• Must live within two to three hours of Gainesville, or live in Florida and be willing to travel to Gainesville for quarterly meetings.

Nice To Haves

• Knowledge of EPIC EHR and CPT and ICD10 coding.
• One year of supervisory experience.
• National certification as a Procedural Coder.

Responsibilities

• Oversee established financial processes and ensure front-line staff execute daily business office functions and applicable clinical staff operations.
• Supervise the daily operation of assigned staff.
• Ensure compliance with UFHP and practice directives.
• Resolve complaints, issues, and patient relations concerns.
• Communicate with and respond to physicians daily.
• Review clinic financial and operational processes with staff and initiate changes.
• Perform other daily operational duties, including opening and closing the clinic, addressing maintenance and security issues, and managing vendor and contractor relationships.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED