Practice Supervisor

Conifer Health Solutions•El Paso, TX

About The Position

The Physician Practice Supervisor manages the administrative and operational functions of assigned practice locations to ensure smooth and efficient operations. Responsibilities include inventory control, ordering supplies, personnel management, patient relations, and patient flow. This is a working-manager role: the supervisor must be able to perform clerical functions and fill in as needed. The supervisor supports TPR’s mission, purpose, philosophy, objectives, policies, and procedures, including its HIPAA Compliance Plan and Privacy Standards Confidentiality Agreement. Local travel is required.

Requirements

  • Five years of experience working in a physician office, including at least two years in a supervisory capacity.
  • College degree, or an equivalent combination of education and experience.
  • Demonstrated understanding of fiscal and human resource management in a healthcare setting.
  • Knowledge of computer systems and applications, including electronic medical records and Microsoft Office products.
  • Ability to gather, analyze, and interpret information and make appropriate recommendations.
  • Ability to take initiative, solve problems, make decisions, apply policies and principles to everyday problems, and handle a variety of situations.
  • Ability to establish priorities and coordinate work activities.
  • Solid knowledge of CPT and ICD-10 coding, chart audit processes, HIPAA, and collection processes.
  • Excellent interpersonal skills and the ability to communicate tactfully and professionally with patients, physicians, and staff.
  • Strong written and verbal communication skills and the ability to lead staff.

Responsibilities

  • Manage the administrative and operational functions of assigned practice locations.
  • Maintain inventory and order supplies.
  • Manage personnel, patient relations, and patient flow.
  • Perform clerical functions and provide coverage as needed.
  • Schedule staff, assign work, train and coach employees, and oversee daily office operations.
  • Oversee cash reconciliation, charge entry, and operational checks and balances.
  • Enhance physician productivity and patient satisfaction.
  • Support maximized reimbursements and ensure compliance with regulatory requirements, patient confidentiality standards, and payor regulations.
  • Resolve patient issues as needed.
  • Adhere to and support TPR’s mission, policies, and procedures, including HIPAA and confidentiality requirements.
  • Travel locally as required.
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