Supervisor, Patient Transportation

Northwell•New York, NY

11d•$66,300 - $75,012

About The Position

The Supervisor, Patient Transportation supervises, plans, organizes, and evaluates non-clinical functions and activities on inpatient and/or ambulatory units. The role supervises support staff, responds to patient concerns, promotes quality patient care, and serves as a patient advocate in non-clinical matters. The supervisor leads Patient Transportation team members, manages staffing and operational services, ensures compliance with regulatory standards, and develops quality improvement, orientation, and educational programs. The position also oversees budgets, payroll, supplies, services, equipment, and preventive maintenance, while collaborating with nursing, other departments, and interdisciplinary committees to support patient care.

Requirements

Associate's degree or an equivalent combination of education and related experience.
4–6 years of relevant experience.
0–2 years of leadership or management experience.

Responsibilities

Promote Patient Transportation department goals by selecting, motivating, and training capable team members.
Lead assigned Patient Transportation team members by communicating and providing guidance toward department objectives.
Maintain knowledge of and ensure compliance with regulatory standards of care; develop quality improvement programs and instruct staff on them.
Develop unit goals and objectives that support institutional values and goals, with input from nursing.
Select, develop, supervise, and evaluate direct reports, and ensure performance appraisals are completed on time.
Prioritize, schedule, assign, and monitor work to optimize operational service.
Oversee clerical functions on patient floors and ensure adequate staffing and equipment to maintain an optimal patient environment.
Develop and implement ongoing formal orientation and educational programs, evaluate results, and create and maintain a supportive environment for staff and students.
Keep current on management and health care topics and remain accountable for self-development.
Prepare, monitor, and implement supply and services, payroll, and budgets.
Identify, develop, implement, and maintain cost-effective methods for delivering supplies and equipment in assigned areas.
Develop, implement, and monitor preventive maintenance and equipment replacement programs.
Participate as a member of the healthcare team and interdisciplinary committees to improve patient care and meet patient needs.
Promote collegial relationships based on mutual respect and support.
Act as a liaison to various departments to facilitate delivery of patient care.
Perform related duties as required.