Supervisor, Patient Access
About The Position
R1 is transforming healthcare by combining revenue cycle expertise with advanced technology, including analytics, AI, intelligent automation, and workflow orchestration. Its teams help hospitals, health systems, and medical groups improve financial performance, simplify administrative complexity, and create better experiences for patients and providers. The Patient Access Supervisor is an onsite night-shift role at Ascension St. Vincent Hospital in the Evansville Emergency Department. The schedule is Monday through Friday, 6:00 p.m. to 2:30 a.m., with rotating weekends and holidays. The supervisor oversees registration accuracy and service quality, supports and develops associates, helps ensure regulatory compliance, and promotes effective use of software and technology tools. The position requires at least three years of experience, including at least one year in a management role. A bachelor's degree is listed, although equivalent experience may be considered in lieu of a degree. The role is eligible for an annual bonus plan with a target of 5.00%.
Requirements
- At least three years of experience, including at least one year in a management role.
- Bachelor's degree; equivalent experience may be considered in lieu of a degree.
Responsibilities
- Ensure the accuracy and completeness of daily registrations, including insurance eligibility and benefits verification.
- Provide high-quality service to patients and resolve issues or complaints promptly and professionally.
- Serve as a liaison between clinical and administrative areas to support sound working relationships and cooperative arrangements.
- Provide guidance, feedback, and coaching to associates.
- Train staff on policies, procedures, systems, and regulatory requirements.
- Monitor quality assurance measures and ensure compliance with JCAHO, HIPAA, and other standards.
- Assist the manager with staff evaluations by providing feedback on individuals the supervisor has monitored or supervised.
- Ensure proper utilization of software and technology tools.
Benefits
- Competitive benefits package.
- Eligible to participate in an annual bonus plan with a target of 5.00%.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
