Supervisor of Quality

Renown Health•Reno, NV

20d

About The Position

The Supervisor of Quality is responsible for the day-to-day management of the quality department and the interdisciplinary clinical quality improvement program. The role supports leadership and clinical teams through data collection, analysis, and reporting to advance clinical care, patient safety, provider performance, and organizational improvement. It oversees quality and process improvement initiatives, provider performance activities, peer review, and compliance with applicable standards and regulations. The position does not provide patient care.

Requirements

Ability to read, write, speak, and understand English sufficiently to perform job duties safely and effectively.
Bachelor’s degree in nursing, pharmacy, or another health-related field.
Progressive-responsibility experience, including three years in quality improvement/patient safety management.
Knowledge of clinical performance improvement methodologies and Joint Commission, CMS, and state and federal regulations.
Demonstrated knowledge of healthcare operations.
Ability to obtain and maintain a State of Nevada Registered Nurse license at the time of hire.
Ability to obtain and maintain a valid State of Nevada driver's license and meet Renown Health's Department of Motor Vehicle Report criteria (530501).
Certification as a Certified Professional in Healthcare Quality (CPHQ) or Certified Professional in Patient Safety (CPPS) required within two years of hire.
Proficiency with Microsoft Office Suite, including Outlook, PowerPoint, Excel, Teams, and Word.
Ability to use a computer to complete online learning requirements for job-specific competencies, access online forms and policies, and complete online benefits enrollment.

Nice To Haves

Master’s degree in a clinical or healthcare-related field.
Three years of healthcare leadership experience.

Responsibilities

Supervise Quality Department staff to achieve organizational quality, safety, and performance improvement goals.
Support leadership, provider leadership, nursing leadership, and interdisciplinary clinical teams by collecting, aggregating, analyzing, and reporting data used to drive clinical care, patient safety, provider performance, and organizational improvement initiatives.
Oversee quality improvement, process improvement, and provider performance initiatives; identify barriers and report concerns to leadership.
Analyze patient care, quality, safety, and provider performance data to identify actual or potential concerns, and oversee development of recommendations and corrective actions.
Prepare and present concise, comprehensive reports on quality improvement activities, patient safety initiatives, provider performance trends, and organizational performance outcomes.
Coordinate and support provider review and peer review activities, ensuring timely, consistent, and confidential processes that comply with applicable regulatory and accreditation requirements.
Oversee adherence to quality, safety, provider performance, and peer review standards, including Joint Commission, CMS, and applicable state and federal regulations; serve as a resource for quality improvement and regulatory compliance.
Collaborate with operational, nursing, provider, and medical staff leadership to develop and implement quality, patient safety, process improvement, and provider performance improvement plans.
Lead, organize, and support strategic quality improvement, patient safety, process improvement, and performance excellence initiatives across the organization.
Facilitate and implement special projects as assigned.
Monitor quality measurement and improvement activities, including tracking action plans resulting from site surveys, audits, rounding findings, peer reviews, and critical event reviews.