Supervisor of Clinical Services

Encompass Medical Group•Kansas City, MO

9d•Hybrid

About The Position

Encompass Medical Group is a primary care provider group dedicated to the highest standards of healthcare excellence across its five offices in the Kansas City metro area. They are currently recruiting for a Supervisor of Clinic Services at their Wornall office. This is a full-time position responsible for administrative support and management assistance to the Office Manager, as well as organizational support for clinic staff members. The role acts as a liaison between staff, patients, outside facilities, and vendors.

Requirements

RN/LPN license required
Previous management experience in the medical field preferred
Previous experience working in a clinical environment preferred
Ability to establish and maintain effective working relationships with administrative personnel, peers, and patients
Excellent computer skills to include Microsoft Word, Excel, Outlook, PowerPoint, and Access
Effective oral and written communication skills
Ability to prioritize multiple tasks and meet deadlines
Superior organizational skills
Computer
Copy machine
Fax Machine
EKG
Spirometry
Nerve Conduction
Other medical machinery, as needed

Responsibilities

Maintains confidentiality of all medical and administrative information.
Assists the Office Manager with collecting and compiling information for monthly reports.
Attends meetings as needed.
Assists with compiling and recording payroll information, including updating employee time accruals in the absence of the Office Manager.
Begins initial investigation into patient complaints in the absence of the Office Manager and reports directly to the Office Manager.
Responsible for medical equipment supply ordering and periodic maintenance in the office.
Acts as a resource person for all office employees.
Provides information and assistance to patients as needed.
Disseminates appropriate information throughout the center as directed by the Office Manager.
Conducts medical in-services and remedial training as needed.
Attends to clinic emergencies and assists with transport as needed.
Provides feedback to the Office Manager on the quality of clinical staff performance.
Performs other duties as assigned or requested.