Clinical Services Supervisor

Town Of Glastonbury•Glastonbury, CT

About The Position

The Town of Glastonbury is seeking an experienced Clinical Services Supervisor for its Youth and Family Services Agency. Working under the general direction of the Director of Youth and Family Services, the incumbent oversees the Agency’s clinical services, provides clinical supervision and guidance to staff, and delivers direct counseling services to youth and families in the community. This is a full-time, exempt position scheduled for 37.5 hours per week. The typical schedule is Monday, Tuesday, Thursday, and Friday from 8:00 a.m. to 4:30 p.m., and Wednesday from 10:30 a.m. to 7:00 p.m. Evening and weekend work may be required as necessary.

Requirements

Master’s degree from a recognized college or university in Counseling, Social Work, or a related field.
Seven years of work experience in youth and family counseling.
Two years of supervisory experience.
Connecticut Department of Public Health license or certification as an LCSW, LMFT, or LPC, or a Psy.D.
Knowledge of clinical counseling principles, practices, and ethics; human development; couples and family systems theories; and multicultural issues.
Skills in individual, couples, family, and group counseling and crisis intervention.
Verbal communication skills, including the ability to explain concepts to individuals and groups.
Strong interpersonal, supervisory, and leadership skills.
Ability to maintain client confidentiality; make sound clinical judgments and ethical, effective intervention decisions; write clear and concise clinical notes and records; establish therapeutic alliances with diverse clients; administer policies and procedures; and build trust and accountability with staff.
Ability to work in an office and clinical counseling environment, interact directly with clients and staff, review clinical records, prepare documentation, and use electronic information systems.
Ability to sustain attention, concentration, and professional judgment; assess complex behavioral health concerns and safety risks; make timely clinical decisions, including during crises; manage competing priorities and interruptions; maintain accurate confidential records; and remain composed with appropriate professional boundaries in emotionally challenging situations.
Ability to occasionally handle, lift, and carry office materials such as files, books, and documents.

Responsibilities

Promote a respectful and safe work environment, ethical behavior, positive leadership, and accountability; establish and uphold professional and customer service standards.
Supervise the daily activities of clinical staff, provide formal and informal performance feedback, promote compliance with current clinical best practices, and administer clinical policies and procedures.
Oversee clinical casework and programs, including assigning and monitoring staff caseloads; work with the Director of Youth and Family Services to design programs that address the behavioral health needs of the population served.
Provide ongoing clinical supervision and support staff development through training, coaching, mentorship, and positive leadership modeling.
Provide individual, couples, and family counseling; facilitate group counseling, psychoeducation, crisis intervention, and referrals.
Conduct initial and ongoing clinical assessments using a multicultural lens; develop evidence-based treatment plans collaboratively, explain concerns and treatment methods accessibly, honor client autonomy, and reinforce client strengths.
Ensure counseling records document informed consent, therapeutic interventions, and client response and progress; protect the confidentiality and security of physical and electronic records and ensure staff are trained in and comply with HIPAA.
Maintain cultural competency and knowledge of emerging concerns and evidence-based practices.
May participate in hiring clinical staff.
Perform other duties as required.
Maintain confidentiality in compliance with HIPAA, represent the Town professionally and courteously, respect the dignity of all persons, and observe safe work practices.
Attend work regularly and punctually; work evenings and weekends as necessary.

Benefits

Medical insurance beginning on the first day of employment.
Dental insurance beginning on the first day of employment.
Vision insurance beginning on the first day of employment.
Life and accidental death and dismemberment (AD&D) insurance.
Long-term disability insurance.
Pension benefits when the position meets the pension plan’s schedule requirements.
Retirement savings benefits.
Paid vacation, sick, and personal leave.
Paid holidays.
Tuition reimbursement.
Longevity pay.
Voluntary deferred compensation, short-term disability insurance, hospital indemnity insurance, accident insurance, and supplemental life insurance.