Supervisor Laundry - (Horseshoe LV)

Caesars Entertainment•Las Vegas, NV

2d•Onsite

About The Position

This supervisor-level position oversees a complete laundry facility handling linens for hotel guest rooms, food and beverage operations, pool towel services, convention centers, and employee uniforms. The supervisor is responsible for the safe and efficient operation of laundry equipment by an assigned team of up to 100 team members. The role also involves reporting departmental productivity, completing work assignments on time, and maintaining productivity and a positive attitude in a fast-paced environment. The supervisor tracks daily productivity, orders, and team attendance; trains team members on equipment and safety; and addresses minor equipment jams or loading issues. The role uses computer applications, including Microsoft Excel and Word, electronic maintenance-management work-order systems, and company-specific programs. It requires adherence to safety procedures for steam, high-temperature equipment, and cleaning chemicals, as well as participation in company-provided safety training. The supervisor ensures team members meet compliance requirements and training deadlines, oversees their daily assignments, communicates professionally, and completes leadership-assigned tasks without direct monitoring. The position includes mentoring and developing entry-level employees, coaching and recognizing team members, communicating with the team, supporting compliance with company and department policies, and potentially issuing discipline for policy violations. The supervisor must be flexible to work additional hours when needed for projects or onsite coverage and must be able to handle tools, supplies, and equipment weighing more than 50 pounds, using assistance as needed.

Requirements

Must be at least 21 years of age.
Proficient in spoken and written English.
Ability to safely operate motorized equipment.
Flexible to work various shifts, weekends, and holidays.
Strong computer skills and software knowledge, including Microsoft products such as Excel.
Good oral and written communication skills.
Ability to push and pull up to 100 pounds.
Ability to lift and carry objects up to 80 pounds.
Ability to bend, stoop, twist, reach, and kneel repetitively.
Ability to safely work with provided cleaning chemicals and equipment.
Ability to ascend and descend stairs and maintain equilibrium.
Ability to stand and/or walk for extended periods.
Ability to handle tools, supplies, and equipment exceeding 50 pounds, using tool assistance as needed.

Nice To Haves

Prior professional cleaning experience.

Responsibilities

Oversee laundry operations serving hotel guest rooms, food and beverage operations, pool towel services, convention centers, and employee uniforms.
Ensure safe and efficient operation of laundry equipment by an assigned team of up to 100 team members.
Record and report daily productivity and interpret daily ordering using Excel or other computer applications.
Track team member attendance.
Oversee and facilitate equipment training and ensure team members meet safety standards, compliance requirements, and training deadlines.
Troubleshoot minor laundry equipment jams and loading issues.
Follow safety practices and requirements for steam, high-temperature equipment, and cleaning chemicals; participate in company-provided safety training and follow OSHA-related guidelines and departmental procedures.
Oversee hourly team members’ daily duties and assignments.
Communicate professionally in email and lead daily communications with team members.
Meet deadlines and complete leadership-assigned work without direct monitoring or oversight.
Mentor and develop entry-level employees and oversee their exposure and progress when assigned.
Provide coaching and praise as warranted.
Support team compliance with company and department policies and procedures, and issue discipline for violations when required.
Work additional hours as needed to assist with projects or onsite coverage.
Handle tools, supplies, and equipment exceeding 50 pounds, using tool assistance as needed.