Restaurant Assistant Manager - Flavortown (Horseshoe LV)
About The Position
The Restaurant Assistant Manager assists the Restaurant Manager with the overall activities of restaurant operations, including food preparation and service. The role manages day-to-day operations in accordance with established policies and procedures, supports high-quality food preparation and service, and helps ensure an economical and profitable operation while maintaining established standards. The Assistant Restaurant Manager also oversees and develops assigned personnel, monitors cashier procedures, responds to customer complaints, and prepares operational and financial reports.
Requirements
- Effective professional communication in English, both verbally and in writing.
- Graduate of post-high-school education.
- Five years of restaurant/food-service experience, including three years of supervisory experience.
- Neat and professional appearance.
- Ability to compile, compute, and analyze data needed for reports.
- Flexibility to work various shifts.
- Knowledge of Word, Excel, Windows, and LMS.
Nice To Haves
- Bilingual abilities.
Responsibilities
- Manage day-to-day restaurant operations in accordance with established policies and procedures.
- Establish and administer restaurant training programs, including new employee orientation.
- Direct the development and administration of controls for all phases of restaurant operations, maintaining established standards while operating economically and profitably.
- Coordinate methods for maintaining and developing high-quality food preparation and food-service procedures, and present menu items to maximize customer satisfaction.
- Maintain an efficient scheduling program to support high standards of food preparation and service using minimum man-hours.
- Instruct assigned personnel on safety policies and procedures and follow up to ensure hazards are eliminated.
- Monitor food appearance and communicate deviations from standards to the salaried food preparation supervisor responsible for the area.
- Act promptly on customer complaints and ensure corrections are made when possible.
- Compile the annual budget, variance reports, weekly management reports, comp reports, linen/glass/silver/menu inventory, and other reports requested by the Restaurant Manager or Director of Food & Beverage.
- Monitor Food Cashiers to ensure established policies and procedures are followed.
- Oversee follow-up work to prevent recurrence of cashier errors and work with the Business Office and Internal Audit to ensure compliance with established procedures.
- Counsel, guide, and instruct assigned personnel in the proper performance of their duties.
- Prepare and coordinate periodic performance reviews of assigned personnel.
- Recommend personnel changes, including hiring, promotion, demotion, and release, and recommend wage and salary adjustments within established guidelines.
- Interview potential employees recommended by Personnel.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
