Supervisor/Inspector at Holiday Inn Vacations Las Vegas Desert Club Resort

MasterCorp, Inc.•Las Vegas, NV

1d•$9 - $17•Onsite

About The Position

The Timeshare Supervisor/Inspector oversees cleaning personnel to ensure that units are cleaned effectively and efficiently and that quality and timeliness standards are consistently met. The role promotes the company's mission and values among reporting staff, supports resort operations, and helps ensure guests and owners receive attentive service. The position may involve preparing or cleaning rooms during busy periods, working irregular hours, and travel based on business needs.

Requirements

High school diploma or equivalent combination of education and work experience.
Passion for cleanliness.
Demonstrated motivational skills.
Strong work ethic.
Ability to train others.
Desire to help others.
Ability to work irregular hours.
Ability to perform the essential functions of the position, including frequent standing, walking, pushing, pulling, moving, lifting up to 25 pounds, bending, reaching, occasional ascending and descending, and repetitive motions; reasonable accommodations may be made.

Responsibilities

Develop and maintain high standards of excellence among staff.
Assign duties to housekeeping personnel.
Prepare rooms for housekeepers or clean rooms using MasterCorp’s 7-step cleaning process during busy or peak periods, as needed.
Assist with training existing staff and new recruits.
Report unit maintenance issues according to company procedure.
Examine carpets, drapes, and furniture for stains, damage, or wear and report issues as necessary.
Inspect and prepare clean units, report them as vacant and ready, and complete the required number of report cards each week.
Replace kitchen inventory and supplies as needed.
Help keep storage closets clean and organized.
Report lost and found items to the Executive Housekeeper.
Ensure a safe working environment at each site and office.
Perform duties related to site operations as directed by the Executive Housekeeper.
Promote urgency among housekeeping staff so units are turned on time, and be punctual with assignments and appointments.
Use supplies and equipment efficiently and effectively.
Perform inventory of supplies and linens and assist with linen inventories as directed.
Monitor the time efficiency of direct reports.
Help resolve guest complaints promptly and develop strong, positive customer relations.
Assist resort guests and owners and maintain knowledge of the resort.
Perform other duties and tasks assigned in conjunction with services contracted with the client.