Part-time Houseperson/Runner- Holiday Inn Club Vacations

MasterCorp, Inc. • Scottsdale, AZ

2d

About The Position

The Houseperson/Runner supports supervisors and housekeepers in meeting quality and timeliness standards while following the company’s mission and values. The role helps maintain clean, organized storage areas and supports the turnaround of resort units by removing soiled linens and trash, preparing and delivering linen and supply bags, and ensuring assigned buildings or floors are free of linens, trash, and equipment. The Houseperson/Runner also reports maintenance issues and lost-and-found items, assists with inventories, moves furniture as directed, makes guest deliveries, and helps resolve guest complaints. The position requires a strong focus on safety, promptness, cleanliness, efficient use of supplies and equipment, and positive service to resort guests and owners. The posting identifies both full-time and part-time positions as available and describes this opening as part-time.

Requirements

• Must be able to lift 75 pounds, with or without accommodation.
• Ability to make decisions.
• Planning and scheduling capabilities.
• Ability to read, write, and perform basic math.
• Promptness with assignments and appointments.
• Passion for cleanliness.
• Strong work ethic.
• Ability to learn and change behavior.
• Willingness to work irregular hours.
• A valid driver's license is required for certain locations.

Responsibilities

• Maintain a high standard of excellence.
• Stock storage closets and maintain their cleanliness and organization.
• Assist with stripping units of soiled linens as directed.
• Remove soiled linens and trash from units.
• Prepare linen and supply bags as directed and deliver them to units.
• Walk assigned buildings or floors to ensure they are free of linen, trash, and equipment.
• Report unit maintenance issues according to company procedure.
• Report lost-and-found items to the Executive Housekeeper.
• Move furniture as directed.
• Help ensure a safe working environment at each site and office.
• Perform duties related to site operation as directed by the Executive Housekeeper.
• Maintain urgency so units are turned on time and arrive promptly for assignments and appointments.
• Use supplies and equipment efficiently and effectively.
• Assist with linen inventories and supplies as directed.
• Assist in promptly resolving guest complaints and building positive customer relations.
• Assist resort guests and owners and make guest deliveries as directed.
• Learn about the resort.

Benefits

• Starting pay of $17.00 per hour.
• Potential refer-a-friend bonus.
• Paid training.
• Benefits package including medical, vision, dental, and paid time off.
• Opportunities for growth and career development.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed