Houseperson Runner

Westgate Resorts • Orlando, FL

6d • Onsite

About The Position

Westgate Blue Tree Resort offers you the opportunity to welcome guests to our beautifully landscaped property in Lake Buena Vista near world-famous theme parks and help them enjoy a truly memorable Central Florida vacation getaway. As a member of the Westgate Blue Tree team, you will experience a truly unique and rewarding work environment. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company. Pay Rate: $16/hour - Access your earned income instantly and manage your money with free financial wellness tools through DailyPay.

Requirements

• Valid driver's license.
• Must be able to regularly lift, pull, push, and/or move up to 50 pounds.
• Must be able to bend, stoop, stand, walk, kneel, crouch, crawl, climb stairs, for up to eight (8) hours.
• Ensures cleanliness, organization, and proper inventory levels.
• Clear and professional communication with guests and team members.
• Willingness to assist other departments and support team training.
• Comfortable using mobile devices for service orders and reporting.
• Maintains a polished appearance and respectful demeanor at all times.
• Ability to report issues and take initiative in resolving guest concerns.
• Required to pass a background check, drug test, and prove eligibility to work in the United States.

Responsibilities

• Provide essential support to the housekeeping department by ensuring timely delivery and retrieval of guest amenities, supplies, and equipment.
• Respond promptly to service requests through HotSOS.
• Maintain organized and well-stocked storage areas.
• Assist with guest room needs such as linen delivery and bed-making.
• Ensure proper handling of lost and found items, equipment, and keys.
• Uphold safety standards and deliver exceptional customer service.
• Log into HotSOS on assigned devices to receive and respond to service orders for the assigned area.
• Pull service orders into “MyWork” immediately and maintain Service Level Agreements: 30 minutes for guest requests and 60 minutes for internal requests.
• Demonstrate customer-centric service behaviors at all times, responding professionally and promptly to guest and owner requests or concerns.
• Deliver linens, cribs, highchairs, toilet risers, and shower benches, and offer to make beds when requested.
• Pick up used items and return them to operations for sanitation.
• Maintain housekeeping storage closets and equipment areas in a clean, organized, and well-stocked condition.
• Ensure the proper use, security, and return of equipment and keys, including golf carts, devices, and hand trucks.
• Immediately report any damaged items to the supervisor or through HotSOS service orders.
• Maintain a safe working environment and follow all safety procedures.
• Assist other departments or areas as needed.
• Participate in training and assist fellow team members in their area as needed.
• Complete projects or tasks as directed by management.
• Represent Westgate Resorts professionally at all times through appearance, dress, and behavior.
• Promote Westgate Resorts’ philosophies and values to both team members and guests.

Benefits

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• David A. Siegel Legacy Scholarship – One scholarship of up to $40,000 is awarded each year to one eligible dependent of a current Team Member.
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed