Holiday Inn

Valor Hospitality Partners•Lucedale, MS

About The Position

The Housekeeper cleans and prepares guest rooms and public areas to established standards of cleanliness and propriety, supporting guest satisfaction and hotel revenue. The role involves stocking and maintaining cleaning carts and storerooms; cleaning guest rooms, public areas, hallways, and restrooms; replacing linens and guest amenities; dusting, polishing, washing floors, and vacuuming; and inspecting room locks and equipment. The Housekeeper reports maintenance issues and safety concerns, protects hotel equipment and supplies, and maintains a friendly, courteous demeanor.

Requirements

  • High school diploma or equivalent experience.
  • No formal experience required.
  • Ability to stand, walk, bend, and lift objects weighing up to 50 pounds.
  • Ability to push and pull carts and perform the physical tasks described, including carrying supplies and operating a vacuum.
  • Good vision for detailed inspection.
  • Manual dexterity to handle equipment and machinery.
  • Ability to work in a hot, humid, and noisy environment where chemicals are present.

Responsibilities

  • Retrieve supplies and stock cleaning carts, keeping carts and storerooms clean and orderly.
  • Clean windows, doors, walls, closets, fixtures, public areas, and hallways, using ladders or stools where needed.
  • Clean and sanitize showers, tubs, toilets, mirrors, sinks, and restroom walls and fixtures.
  • Replace towels, soaps, room amenities, literature, and stationery for arriving guests.
  • Wash hard-floor areas by hand.
  • Dust and polish furniture, fixtures, wall hangings, vents, and ceiling corners.
  • Strip and remake beds with fresh linens, checking bedding for cleanliness and inspecting beneath mattresses and beds.
  • Clean closets and restock guest supplies such as hangers, blankets, and pillows.
  • Vacuum rooms, public areas, and hallways, moving furniture as needed to reach carpeted areas.
  • Inspect door and window locks and promptly report unsecured or unsafe conditions to management.
  • Inspect room equipment and report room-status and maintenance deficiencies in writing to the Executive Housekeeper.
  • Maintain custody of equipment, keys, and supplies to protect hotel property.
  • Report missing articles, repairs, damage, mechanical problems, and safety hazards to the Supervisor.
  • Communicate information about hotel services to guests, vendors, staff members, and management.
  • Perform other duties as assigned, requested, or deemed necessary by management.
  • Maintain a friendly, cheerful, and courteous demeanor.

Benefits

  • Competitive salary.
  • Team member hotel discount program.
  • Uniforms provided.
  • Health, dental, vision, and life insurance, plus other supplemental options.
  • Paid PTO beginning after 90 days of employment.
  • Immediate eligibility for a 401(k) with employer match.
  • Team member awards and recognition programs throughout the year.
  • Food and beverage discounts.
  • Tuition reimbursement.
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