Night Auditor- Holiday Inn Express, Bend

Merete Hotel Management•Bend, OR

3d•$21 - $0•Onsite

About The Position

The Night Auditor computes, classifies, and records numerical data to maintain complete financial records, performing routine calculations, postings, and verification to support guest account records. The role may also check the accuracy of figures, calculations, and postings made by other workers. It also provides front desk services, including registering guests, assigning rooms, issuing keys, handling messages, maintaining records of occupied rooms and guest accounts, making and confirming reservations, presenting statements, and collecting payments. Associates are paid weekly. The position requires regular and reliable attendance, punctuality, respectful and productive teamwork, and a commitment to prompt, courteous guest service. The Night Auditor must follow hotel safety procedures and standards and may perform other duties assigned by a supervisor, including cross-training.

Requirements

Ability to communicate effectively, both verbally and in writing, with the public and other team members.
Ability to manage time effectively and meet or exceed productivity standards.
Must pass a criminal background check.
Experience working with computers and operating keyboards.
May require a valid driver's license with an acceptable driving record.

Nice To Haves

Prior cash-handling experience preferred.
Two years of customer service experience preferred.
Hotel experience helpful.

Responsibilities

Review and analyze all adjustments.
Understand and operate the front-office accounting machine.
Ensure all charges are posted to the appropriate guest folio or master account.
Post room tax to each folio or master account.
Ensure front-office charges, miscellaneous charges, and adjustments are posted and balanced.
Balance guest charges, run the appropriate reports, and attach supporting documentation to the appropriate reports.
Answer telephone calls.
Check guests in and out.
Attend mandatory meetings.
Report unsafe conditions immediately.
Perform other duties assigned by a supervisor, including cross-training.
Balance and account for daily cash and charge transactions.
Provide prompt and courteous service to guests.
Follow applicable policies, procedures, and safety procedures.
Maintain regular and reliable attendance and punctuality and contribute to respectful, productive teamwork.