Supervisor-In-Charge

Therapeutic Alternatives•Williamston, NC

About The Position

The Supervisor-In-Charge assists the ED/Administrator with management duties, routinely supervises staff, and helps ensure the home's operations comply with licensing rules. In the ED/Administrator's absence, this role assumes full management of the home. The position oversees resident care and medication-related processes, supports staff training and scheduling, monitors the facility and resident needs, and responds to operational and safety concerns.

Requirements

  • Must be at least 21 years old.
  • Must have at least six months of supervisory experience.
  • Must have a high school diploma or GED.
  • Must be able to read, write, understand, and follow directions.
  • Must possess good written and verbal communication skills.
  • Must be able to lift, push, pull, and carry at least 50 pounds.
  • Must be able to bend, stoop, squat, and reach overhead as needed.
  • Must be CPR certified or willing to become CPR certified within 60 days of hire.
  • Must have or obtain a C.N.A. or Personal Care Aide Certificate (80-hour) with Personal Care Aide training within six months of hire.
  • Must have or obtain a 15-hour Medication Aide Certificate within 30 days of hire.
  • Must complete a Medication Aide check-off within 30 days of hire.
  • Must have or obtain Medication Aide Certification within 60 days of the check-off.
  • Must have no substantiated findings on the NC Personnel Registry or Health Care Program and maintain this status during employment.
  • Must have a clear SBI record and maintain this status during employment.
  • Must complete a two-step tuberculin skin test, with the first test before hire and the second within two weeks of the first.
  • Must be able to make independent decisions when circumstances warrant.
  • Must be able to deal tactfully with personnel, residents, family members, visitors, government agencies and personnel, and the general public.
  • Must be willing and able to work harmoniously with other personnel.
  • Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and sometimes hostile people in the community.
  • Must maintain resident confidentiality and respect resident rights at all times.
  • Must be available to assist with resident evacuation during emergencies.

Responsibilities

  • Follow facility policies and procedures for administering medications to residents and report medication errors.
  • Assist in developing and implementing programs to identify when, where, and why medication errors occur and how they can be prevented.
  • Complete and submit required forms, charts, reports, and other administrative documentation.
  • Participate in facility surveys and inspections by authorized government agencies as requested by the Administrator.
  • Participate in quality assurance programs, the Pharmaceutical Services Committee, and other committees or programs related to medication administration and accuracy.
  • Attend Care Plan meetings as necessary and participate in continuing education to remain current in the profession and maintain certification.
  • Follow safety precautions and report hazardous conditions or equipment.
  • Assist residents with activities of daily living according to their Care Plans and help maintain their dignity, self-respect, and physical safety.
  • Work cooperatively with staff and maintain favorable relationships with residents, families, and visitors.
  • Work with the resident care coordinator and/or Administrator to resolve residents' needs.
  • Find coverage for direct care staff call-ins and keep work schedules updated as changes occur.
  • Ensure staff training is current and documented.
  • Continuously monitor the halls and conduct staff orientation and supervision during the assigned shift.
  • Assist with orientation of new residents to the home and help ensure their general well-being.
  • Meet visitors, responsible parties, family members, and social workers; assist with the purpose of their visit and conduct facility tours as needed.
  • Know and apply the home's accident, fire safety, OSHA, and emergency procedures.
  • Listen to staff and resident concerns or comments and report issues to the Administrator.
  • Ensure staff respond promptly and appropriately to call lights, alarms, and other signaling devices.
  • Ensure residents' Care Plans are implemented and medications are stored properly in the building.
  • Maintain productive working relationships with nursing department members, attending physicians, the Medical Director, and pharmacists.
  • Report resident complaints or grievances to the Administrator.
  • Know residents' bills of rights and assist residents in exercising those rights.
  • Immediately notify the Director of concerns about neglect, abuse, or exploitation by other staff.
  • Follow applicable federal HIPAA regulations.
  • Perform other duties as required by circumstances.
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