Rehabilitation Counselor Supervisor / Counselor-In-Charge
About The Position
The Counselor-in-Charge (CIC) position is located in the Charlotte VR/IL Unit in Mecklenburg County. The CIC organizes and directs daily supervision of counselors and assigned staff, casework, and leadership within the unit. The CIC assists the Unit Manager with planning, implementing, and evaluating the technical and administrative components of a rehabilitation program involving multiple caseloads, third-party programs, and a limited number of specialized rehabilitation programs. The position works with the Workforce Development Board and plays a key role in ensuring quality transition services for students with disabilities in Charlotte-Mecklenburg schools. The CIC helps shape unit performance through data-informed decision-making, promotes professional development, and fosters a collaborative team environment to support individuals with disabilities in achieving their employment goals. The position is with the North Carolina Department of Health and Human Services, Division of Employment and Independence for People with Disabilities. It is eligible for a hybrid-teleworking schedule that includes weekly onsite work hours. The position is funded in part through federal funds. The recruitment salary range is $68,870–$75,000.
Requirements
- A master's degree in rehabilitation counseling or counseling from an appropriately accredited institution and two years of experience as a rehabilitation counselor; or
- Current certification as a Certified Rehabilitation Counselor by the Commission on Rehabilitation Counselor Certification (CRCC), and two years of experience as a rehabilitation counselor; or an equivalent combination of education and experience.
- Successful completion of agency requirements for independent counselor status.
Nice To Haves
- Demonstrated knowledge of federal and state policies and regulations governing the delivery of rehabilitation services to individuals with disabilities.
- Experience mentoring, coaching, and training staff in a supportive manner.
- Knowledge of building and maintaining effective working relationships with clients, families, and other professional and specialty providers.
- Ability to work independently and as part of a collaborative team environment.
Responsibilities
- Provide direct case management supervision to Rehabilitation Counselors and support staff providing client services needed to complete rehabilitation plans for employment.
- Perform administrative management tasks, including casework approvals to ensure quality service delivery for assigned coverage areas, budget development, and performance management.
- Provide and schedule staff development, training, consultations, and action plans to enhance staff and program performance.
- Provide assigned caseload coverage and assist with coverage for vacant caseloads.
- Foster collaborative relationships with community and partner agencies and other service providers to enhance employment opportunities for people with disabilities.
- Participate in training and professional development opportunities to enhance skills and knowledge.
Benefits
- Health insurance options
- Standard and supplemental retirement plans
- NCFlex program with pre-tax benefits
- Paid vacation leave
- Paid sick leave
- Community service leave
- Paid parental leave for eligible employees
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What This Job Offers
Job Type
Full-time
Career Level
Manager
