(DEN) Supervisor, HUB Dependability

United Ground Express • Denver, CO

2d • Onsite

About The Position

The Supervisor, HUB Dependability oversees the Denver Hub’s dependability program. The role tracks employee attendance, conducts attendance-related investigations, analyzes data and trends, attends hearings, and assesses discipline in accordance with the CBA and UGE Attendance Policy. The supervisor works closely with department leaders, the Union, the Hub Business Office, Payroll, and Human Resources to manage and reduce sick leave and absence-related liability. The position also supports consistent interpretation of federal and state labor laws, CBAs, and company policy; resolves attendance-related employee questions and grievances with sensitivity; and ensures employee data privacy and confidentiality.

The supervisor may also work as an operational supervisor when business needs require and take on additional responsibilities such as collateral duties, safety, training, and RAP. The position is based at Denver International Airport (DEN).

Requirements

• Two years of operations or similar relevant work experience.
• Working knowledge of Microsoft Office software.
• Proficiency in Microsoft Excel for organizing dependability data for analysis.
• Strong management and leadership skills.
• Strong written and interpersonal communication skills.
• Ability to work with all levels of leadership in a fast-paced, goal-driven environment.
• Strong technical skills and ability to analyze large volumes of data.
• Ability to develop processes and strategies to manage costs associated with absences.
• Legally authorized to work in the United States for any employer without sponsorship.
• Successful completion of an interview.
• Reliable, punctual attendance; attendance is an essential function of the position.
• Ability to communicate and interact in English, orally and in writing.
• Ability to use computers and other office equipment.
• Ability to sit, stand, and walk for extended periods.
• Ability to lift up to 70 pounds on a consistent basis.
• Ability to perform repetitive motions that may involve the arms, wrists, hands, or fingers.
• Ability to pass all pre-screening clearances applicable to the position qualifications.

Nice To Haves

• Bachelor’s degree or related airline experience.
• Two to four years of experience leading a team.
• Experience working within a union environment.
• Experience with CBA discipline and dispute resolution or grievance processes.
• Strong knowledge of Airport Operations functions.
• Thorough knowledge of operational and corporate policies and procedures.
• Broad knowledge of employment labor laws; Illinois labor laws are a plus.
• Knowledge of organizational planning and employee relations.

Responsibilities

• Review, track, and analyze large volumes of employee dependability data and identify trends.
• Prepare presentation decks that communicate analysis and key issues to management.
• Ensure employee datasets can be accurately processed by Payroll, the Business Office, Scheduling, Human Resources, and other departments.
• Develop and maintain relationships with the Union.
• Conduct employee meetings to review attendance policy and administer disciplinary action.
• Respond to attendance-related disagreements through the dispute resolution and grievance process.
• Gather evidence and prepare and deliver attendance-related presentations at grievance hearings to support the Company's position on suspensions or terminations.
• Consult with Human Resources and department leaders about workplace issues and promote consistent interpretation and application of federal and state labor laws, the CBA, and company policy.
• Handle employee attendance questions and grievances with sensitivity and protect confidential information.
• Take on other assigned responsibilities, including collateral duties, safety, training, and RAP.
• Work as an operational supervisor when business needs require.

Benefits

• Flight privileges for employees and their families on a standby basis across United Airlines’ global network.
• 20% discount on United Airlines flight tickets.
• Vacation, sick time, and floating holidays.
• Medical plan options, including PPO, dental, vision, personal accident, and life insurance.
• Flexible Spending Accounts.
• Long-term disability coverage.
• 401(k).
• Paid training.
• Paid parking or transportation assistance.
• Participation in the UGE annual incentive plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed